Anyone help?Downloadedfree Trial game was charged automatically.

Discus and support Anyone help?Downloadedfree Trial game was charged automatically. in XBoX Sales and Promo to solve the problem; Downloaded FREE trial game. There was no time or Day stated that trial ended. Purchase Was taken out of my account right away. Don’t know what happened... Discussion in 'XBoX Sales and Promo' started by LUVBEECHZ3, Jan 14, 2018.

  1. LUVBEECHZ3
    LUVBEECHZ3 Guest

    Anyone help?Downloadedfree Trial game was charged automatically.


    Downloaded FREE trial game. There was no time or Day stated that trial ended. Purchase Was taken out of my account right away. Don’t know what happened or what’s going on! Just wanted to check out the game. Didn’t want to purchase it. I don’t understand
    what if it sai FREE TRIAL, why was I charged? And what was there no info before hand on time limit of So called “Free”Trial ?! I want my money back & I never wanted to purchase it in first place. Please help! I definitely will Never believe Free Trial AGAIN.
    Lesson learned there for sure.

    :)
     
    LUVBEECHZ3, Jan 14, 2018
    #1
  2. proutnik
    proutnik Guest
    Can i refund xbox game pass?

    After free trial xbox game pass windows automatically charged me for 10 euro. I want to know if i can cancel this service and get my money back.
     
    proutnik, Jan 14, 2018
    #2
  3. New account on new 360: Free month Live problem

    Hello there Gory!

    It requires payment option because after getting an free trial it will automatically renew every month.

    But you could Turn off the Auto renewal so you will not be charged.
     
    IIII Modz IIII, Jan 14, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Anyone help?Downloadedfree Trial game was charged automatically.

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jan 15, 2018
    #4
  5. Smwutches Win User

    Anyone help?Downloadedfree Trial game was charged automatically.

    You'll need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Mad Cow Dizease Win User

    1 month trial

    Hey there, when you're prompted for the 1-month trial, you're required to enter a payment option, as that will be billed because
    automatic renewal is turned on by default, but you won't be charged until the trial month period has ended. As soon as you enter payment details and accept the trial, you can cancel your automatic renewal here on Xbox.com (in the My Account section)
    and you won't be charged when the trial month period ends.
  7. XBF George L Win User

    Game Pass Question

    Hey Xbox Fan!

    Yes you can take advantage of your GamePass Trial to play the game Forza Horizon 4 and your progress will be saved to the cloud for you to use if you do purchase the game after your trial is done. Now keep in mind that when you start he trial it will charge
    you once the trial is over at he regular subscription rate for your area. You can turn off automatic renewal at
    Microsoft Account Page in your Services and Subscriptions section.

    Hope this helps
  8. HassanB Win User

    1 month free trial question

    Hello,

    The 1 month free trial is only available to people who have purchased new Xbox 360 consoles. There are 3 free trials available for each new console purchased and those free trials are for creating new "silver" or "free" accounts on the Xbox 360 console itself.
    After signing up for the trial you need to provide a credit/debit card and you are not charged until the trial is over. You can turn off automatic renewal if you wish to do so, and you won't be charged anything. Once the trial ends the account will go from
    Gold back to Free.

    Information on how to cancel your automatic renewal can be found here.
  9. IIII Modz IIII Win User

    New account on new 360: Free month Live problem

    Hello there Gory!

    It requires payment option because after getting an free trial it will automatically renew every month.

    But you could Turn off the Auto renewal so you will not be charged.
Thema:

Anyone help?Downloadedfree Trial game was charged automatically.

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