Anyone figured out a fix for ubisoft+ not working

Discus and support Anyone figured out a fix for ubisoft+ not working in XBoX on Windows to solve the problem; Bought the multi access ubisoft+ but Microsoft doesn't seem to recognize it. Everything is properly linked. I've tried all the "solutions" I could find... Discussion in 'XBoX on Windows' started by Zaydin S, Jan 6, 2024.

  1. Zaydin S
    Zaydin S Guest

    Anyone figured out a fix for ubisoft+ not working


    Bought the multi access ubisoft+ but Microsoft doesn't seem to recognize it. Everything is properly linked. I've tried all the "solutions" I could find on the internet. Ubisoft account is 17 years old and has been linked to my Xbox account since xbox one came out.

    :)
     
    Zaydin S, Jan 6, 2024
    #1
  2. Tomm_A Win User

    Anyone figured out a fix for ubisoft+ not working

    Hello Zaydin S,



    Greetings!



    Thank you for posting in Microsoft Community.



    It seems that you're experiencing issues with your multi access plan of your Ubisoft+ on your Xbox. Let us help you how to address your concern or point you to the right support team to get the most accurate solution to your concern.

    If we may ask, does your Ubisoft+ subscription is showing in your account? Check from services and subscription tab through this link: https://account.microsoft.com Additionally, which device are you using to play the game?

    If the subscription is showing in your account and unable to access the games, try the following steps:

    1. Try uninstalling and reinstalling the Ubisoft+ app on your device.

    2. Clear the cache on your Xbox console by holding down the power button for 10 seconds until it turns off, then unplug the power cord for 30 seconds before plugging it back in and turning the console back on.



    If none of these steps work, I recommend reaching out to Ubisoft support for further assistance as they may have additional troubleshooting steps specific to their service. Use the link and submit a ticket request: Information about the Ubisoft+ Multi Access plan | Ubisoft Help



    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  3. Tomm_A Win User

    Anyone figured out a fix for ubisoft+ not working

    Hello Zaydin S,



    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)





    Thank you for your understanding.



    Respectfully,

  4. JohnnyXeo Win User

    Xbox one gamehub stats south park fracion but whole total cash glitch

    Not sure what is going on but if it is truly a glitch, Ubisoft will figure it out and fix it.
  5. Everts02 Win User

    Logitech remote will no longer turn off the Xbox One after the Feb 14th update (using the power button on the remote)

    Has anyone figured out a fix to this? It is still not working for me.
  6. PauLaBombz Win User

    Why does my monopoly plus keep freezing when playing with my friends?

    Unlink the ubisoft account that automatically logs in. If you can try to figure out how to unlink it, it should work.
Thema:

Anyone figured out a fix for ubisoft+ not working

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