Anyone else having constant UPnP and connectivity issues?

Hi BH22_,

Greetings!

Thank you for posting to Microsoft Community.

We understand that you're experiencing issues with your Xbox One X's WiFi connection during online gaming. I'll do my best to help you resolve this issue.



Firstly, let's address the NAT type and UPnP issues you're experiencing. A moderate NAT type means that your Xbox is able to connect to other players, but some functions may be limited. UPnP (Universal Plug and Play) is a feature that allows devices on a network to automatically open the necessary ports for online gaming and other applications. If UPnP is not available, you may need to manually open the necessary ports on your router.



To resolve these issues, I recommend the following steps:



1. Restart your Xbox One X and your router. This can often resolve connectivity issues.



2. Check your router's settings to ensure that UPnP is enabled. If it's not, you may need to manually open the necessary ports for Xbox Live. Microsoft has a list of the necessary ports on their support website. Learn more: Network ports used by the Xbox network on the Xbox console | Xbox Support






3. If you're still experiencing issues, you may want to consider using a wired connection instead of WiFi. A wired connection is generally more stable and reliable for online gaming.



You may check this support article for more information about UPnP. Learn more: “UPnP Not Successful” appears in your network settings | Xbox Support

I hope this will help you. We look forward to your response.

Thank you,

Microsoft Community Moderator

Hello BH22, My name is David. I am an independent advisor, happy to help you today.

The first is to disconnect the Xbox and then connect it to the main router. By doing so you will see that you can enter the games without problem.

The second way would be to make a physical connection with an Ethernet cable (to the primary router), the third way is to configure that secondary router to work as the switches.
At that moment it will be necessary to verify that the console uses UPnP (Universal Plug and Play), sometimes what happens is that this option is disabled.

Another alternative is to assign a fixed or static IP address to the console

You can find more solutions in the following link
https://support.xbox.com/help/hardware-network/connect-network/xbox-one-nat-error

Best regards.

Hello BH22_,



We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.

Thank you for understanding.

Regards,



Microsoft Community Moderator

My adapter loses connection constantly and I can't hear anyone or be heard by anyone. I have to shut my X1 off completely and restart it for the adapter to work. Anyone else have this problem? Oh and I'm using X12's with the DSS converter. It worked fine
at first, but constant problems since March 9th. A couple friends experiencing this same issue.

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