Anyone else have Microsoft close their rewards account and delete all you point with no...

I have been a loyal customer for not only the Microsoft brand but specifically XBOX. I have literally spent thousands of dollars on TV , Movie rentals and games. I never really spent my points but recently decided to use the to buy Walmart gift cards. Suddenly
my account is suspended and when I inquired on what was going on i was told I was in some violation of the policy. I asked what I did and if it was maybe a VPN or some other thing I was unaware of. after a few days I get the most heartless inconsiderate email
essentially telling my my account is gone and too bad. All my friends went back to playstation after the First Xbox but I remained XBOX loyal till this very day. I am a good customer. I have never before had any warnings or any issues with my account and this
is how they do me. I am so incredibly pissed. I think, I had no violations, they just did not want to redeem my points and this is an excuse I cannot check. They would not share what the supposed violations were. How could there be any that I would willingly
commit? I have literally spend so much money that they should send me a new console just to keep my hard earned money flowing into their hands. Shortsighted greedy dishonest and corrupt if you ask me. I DID NOTHING WRONG. If id did unwittingly then without
them telling me specifically how can I avoid the same thing again? They will allow me to start a new rewards account without letting me know what they say I did. Why would I even start a new account? So they can just claim I violated some other mysterious
policy and deleted my new account? I have no choice but to leave and stop purchasing their products. Companies used to care about their customers and brand loyalty was rewarded. Not this company. What really pissed me off is the zero tolerance policy to good
customers that any company would cherish. Not only that but what do they think I will tell people if they ask me if they should bye an xbox or a playstation? They aren't just losing me they are losing possible new customers who I will influence negatively.
When I tell them how they did me over an insignificant about of money compared to what I have spent with this company. I'm not disappointed, I am Bull&^%#!!!!!!! Microsofts rewards policy is a lie and a scam! How would you feel?

Is my information compromised? is this supposed violation something I might want to know to protect my card info or personal information? Do they think i acted in a dishonest manner? I purchased multiple items of the same type. is that a violation? My attitude
was if I could only get one they why did it let me exchange for it multiple times. I did not think I was doing anything wrong and have no idea if I even did. You can enter contest multiple times so why would a walmart gift card me any different? So upset!
Again How would you feel?

:)