anyone else have a problem with series x not connecting properly when using ethernet...

Hi, II my name is Jhon, and will be a pleasure help you

I know you have too much experience in the technology camp, but are you sure than the problem is the connector of the xbox? you tested your Ethernet cable with another device and this works correctly? i'm just supposing because you don't give me too much details.

Let me know your answer and i will try to help you

Hello MarkMVP I am an independent advisor and I will be happy to help you today. My name is Khaji

It's frustrating to hear that you're experiencing wired connection issues on one of your Xbox Series X consoles.

Make sure the Ethernet cable you are using is in good condition and not damaged. Try using a different Ethernet cable to rule out problems with the cable itself.

Check the router/switch port Make sure the port you are connecting the Xbox Series X console to is healthy and working properly. You can try connecting another device to the same port to see if you experience similar problems.

Check the network settings on the Xbox Series X console. Make sure it is set to use a wired connection and that there are no incorrect or conflicting settings. You can try to reset the network settings in the console and configure it again.

If possible, try connecting the Xbox Series This can help you determine if the problem is related to your local network configuration.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Hi all,

It’s not a new question I know, but is there any fix for the Ethernet port problem with the Series X planned?

I can see questions ranging back from release and it is making the unit completely frustrating to use. Any time it powers down, it disconnects from Ethernet upon restart and takes a long period of restarts, resets and unplugging to reconnect again.

It seems to be particularly bad when in energy saving mode, where it won’t connect at all. I’ve tried every way of resolving the problem but it simply reoccurs immediately afterwards and never stays connected for long.

Microsoft must be aware - are they planning a fix? Is it a hardware/firmware problem? Are all series x’s doing this?

I'm having the same problem. Unplugged my series x and played on another console, plugged my series x in and couldn't connect to internet using ethernet port. Wireless works fine. Did everything to diagnose the problem. Called Microsoft and I'm barely 2 months out of my warranty, go figure. Read up on this problem and we are definitely not the only ones dealing with wonky ethernet ports. Wish I had a answer for ya bud.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

Transferring games directly between Xbox One and Xbox Series X consoles using an Ethernet cable is a feature known as "console streaming." It is designed to allow you to play games on your Xbox Series X that you own on your Xbox One, without having to wait for the game to download to your new console. However, this feature can be somewhat finicky and may not always work as expected.

The reason it's not working now could be caused by a number of reasons, such as:

The Xbox Series X may have a newer firmware version that is not compatible with the Xbox One's version.

The ethernet cable may be faulty or not properly connected.

The Xbox Series X may have been connected to the internet in the meantime, and that broke the direct connection.

To try to resolve the issue, you can try the following steps:

Check that both consoles are on the same network, and that the ethernet cable is properly connected to both consoles.

Check that the ethernet cable is not damaged or malfunctioning.

Check that both consoles are on the latest firmware version, and update them if necessary.

Make sure that you have the latest version of the Xbox app on your mobile device as well.

Try to reset the network settings on both consoles by going to Settings > Network > Network settings > Advanced settings > Reset network settings.

yes i have done all the above..if i have it connected via ethernet it is fne but when i go to use the wifi it wont work,,says console is connected but when i try to access my games says a connection error,,, does it on my series s and my xbox one s .. and a friends series x is doing it