Any way to recover a Seagate external hard drive (Xbox one)?

I appreciate your effort. It's possible that it may be a cable issue but most likely to be a drive issue since it's also not being detected by your Mac device.

Our best option here is to contact Seagate for further assistance on how to fix their drive. They may recommend steps or tools you could use in fixing it.

Thanks for the reply.

Yes...followed all of the recommendations, other than trying a new USB cord (don't currently have another with a micro B end). Unfortunately, also do not own any Windows PC. I did try to plug the hard drive into a Mac to see if it would show up, and it did not.

Hi! I'm Rostom, an Independent Advisor. I will be glad to help you here.

Sorry to hear about what happened. May I confirm if you have tried all the solutions here on this link https://support.xbox.com/help/hardware-network/... ?

To further isolate the issue, if possible, try to use a different external drive if your console reads it. You could also try connecting your external drive to a different console.

The best option to check if your external drive is still working is to connect it to a Windows PC. If it needs repair, I suggest that you ask assistance from Seagate to possibly keep or recover your files in it.

Seagate support: https://www.seagate.com/contacts/

Hello,

For more specific troubleshooting, please confirm the exact model of your Seagate external drive.

Refer to my answer in this similar thread for all the possible options to resolve this error:

Xbox one external hard drive 3 tb Seagate - Microsoft Community

Hope this helps.

Seagate hard drives are the only ones known to cause issues, but any other external hard drive should be fine. You can only use up to 2TB though.