Any sort of refund available?

Lucid xz · Sep 25, 2017

I recently purchased the new Minecraft game for $20 + tax; however, I heard that it was free if you own the Xbox One edition of Minecraft. I do own the digital version and I heard that it was a glitch at the launch, but I still did pay the $20. I was wondering
if Microsoft could refund this in any way.

:)

Stalker · Sep 25, 2017

Xbox Live hard to cancel

I have called them and even if you meant to cancel after the charge has been made for the next period they won't give you any sort of refund. I was only one day late in calling to cancel and I still could not get a refund with them. The only thing they would do is not automatically renew it when came due again.

HassanB · Sep 25, 2017

Beta Testing

Hello,

Sorry, we're not able to refund you or do anything of the sort on these forums. For any sort of refund related questions you may have you'll need to
contact phone support directly.

Please Note: There is usually no refunds on digitally purchased content so your results may vary.

ONEEYEDKILLAh · Sep 25, 2017

Sorry your having this issue. Sadly Billing support for issues like this is not reachable through the forums. I would suggest contacting billing support , 1-800-4MY-XBOX or 1-800-469-9269 if you're in the US/Canada or Contact Us | Xbox Support.
They should be able to help with any refund requests.

Ishan8123 · Nov 2, 2018

Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
Contact Us | Xbox Support .

Don't forget to explain your situation and they should be able to help you

Ishan8123

Since this is a billing and refund related issue, you will need to contact Xbox Support directly here-
http://support.xbox.com/contact-us .

Don't forget to explain your situation and they should be able to help you

ONEEYEDKILLAh

Sorry your having this issue. Sadly Billing support for issues like this is not reachable through the forums. I would suggest contacting billing support , 1-800-4MY-XBOX or 1-800-469-9269 if you're in the US/Canada or http://support.xbox.com/contact-us.
They should be able to help with any refund requests.

NeoDan123

Good day

Only Xbox support will be able to assist you with any sort of refund.

Refunds are not guaranteed as there are certain criteria that needs to be met.

HassanB

You'll need to contact phone support for any sort of refunds, they will ask you to go through troubleshooting steps on the phone and it's totally phone supports discretion to give you the refund. If the content is working on their end they will not be able
to give you any sort of refund if you do not go through troubleshooting steps with them.

You can reach out to phone support here. No one on the support forums can give you a refund.

CrazyHitch308

Also, I haven't found any sort of UPnP settings available to modify.

Any sort of refund available?