Any reason why my rewards tab has disappear in my Xbox mobile app. (Ireland)

Hi,

here in Germany the mobile game pass app was removed a while ago and the Jewels quest is integrated in the Xbox app now.

Just click on your profile up left and scroll down.

But we all know that Rewards is different in different countries. It would be nice if you could let us know if it's the same in Ireland.

My apologies and I totally understand where you are coming from.

I have tried the Bing search on my mobile rewards app and it seems to be working normally without the use of the "KI" button" upon using Bing search. Any letters I put don't disappear as well.

It seems the app itself has the error.

I would recommend you reinstall the Mobile rewards app for troubleshooting.

You can also try to disable the Contextual search under settings > search.

however, if this doesn't work, you may need to directly contact Microsoft Rewards Department as they have tools to fix your Mobile Rewards App here on this link:

https://rewards.bing.com/support

Hello my name is zahir a independent advisor.

The following usually (it has always worked for me) gets the Rewards tab to re-appear in the app:

Change your mobile phone from Wi-Fi connection -> mobile data (or vice-versa).

Refresh the app by dragging down on it or simply close it and re-open it.

Your tab should re-appear. If it does then you can revert back to your normal connection method and the tab should still be there.

You can try to download the apps again on pc and mobile log in and check if it works.

Regards
Zahir

I'm having the same problem on the One S. First i thought of giving it some memory space and deleted one clip. The clip would not delete. today it shows up as a thumbnail-less clip that can't be played. I can't upload any videos, the xbox tells me it's uploading
and it tells me the clip has been uploaded to live, but when i check theres nothing there. On the mobile App I get the notification that a clip has been uploaded and I can view the clip on my phone, but if I try to share or save the clip it says a problem
occurred. As soon as I leave the clip page, it disappears from the captures tab on the app. The clip I deleted on my xbox doesn't show up on my Mobile App, thats a good thing.

Do I take it you mean that you want to redeem a specific reward but it is currently not available to be redeemed? If that is the case, then it depends on the reward and why it isn't available...could be that the stock of the reward has run out, could be it has been temporarily removed for a specific reason. I have know Rewards to disappear for a few months then reappear, others to disappear for a few hours