Any ideas to troubleshoot my PC?

Hello Chris Robinson3,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

It appears that you are experiencing performance issue with your PC when playing game like Call of Duty. Let us check and see on what we can do to help address your concern.

We would like to ask few questions to help us isolate the issue further.

1. What is the version of your Windows? To check, press Windows key + R and type winver and hit enter.

2. Are you experiencing PC performance issue when playing all games or just game specific like happening only in Call of Duty?

3. Can you share to us when will the issue occur? Is it during launching the game or during playing the game?

4. Can you share to us what troubleshooting methods have you done so far?

For the meantime, you can check and perform the additional troubleshooting steps provided in the link below:

• Troubleshoot gameplay, performance, and stability issues on a Windows device | Xbox Support
  
• Use Game Mode while gaming on your Windows device | Xbox Support
  
• How to make PC games work better | Xbox Support
  

Additionally, try updating your display adapter driver by installing the updates from your device manufacturer's web site. Depending on the make and model of your graphics card, check from the applicable link below:

• AMD
  
• Official Drivers | NVIDIA
  
• Download Intel Drivers and Software
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully



Moderator

Microsoft Community

I am having the same problem... I use my PC to change my Gamerpic, any ideas???

Yes mate thats right and im just using it for you. Just like I used if for your post about the guy recieving abuse yesterday, which got your post deleted. I have a sense of humour problem is your not funny.

hate to say this however delete the game and reinstall, your purchase history will show you own the game so install will be fine.

also please check the region your connecting to and also i find if your not capturing it runs better.. good luck