any help brought xbox 360 has a parental code on it cant get it off....grrr ..tryed xbox...

What about reformatting the system?

Hi matlou19801,

Thanks for reaching out to us in the forums with this issue. Sorry to hear that there is a parental code enacted on the 360 you just got. I recommend using our support article entitled
How to reset the pass code for parental controls on Xbox 360to troubleshoot.

Give it a try and please let us know the results.

I hope this helps!

Hey there Jose!

Sorry to hear you are running into this problem with the Xbox 360 Parental code. I would advise that you take a look at the following support article for help.

• How to reset the pass code for parental controls on Xbox 360

Give this a try and let us know if it has helped!

Hi Balotelli,

Thanks for your post. If the parental code for your Xbox 360 has been forgotten, you can reset it online! Check out this guide to register your device and get the reset code for the parental code:

Forgotten Xbox 360 Parental Controls.

I hope this helps!

Hey there claudenuasi!

Sorry to hear that you're dealing with this issue trying to enjoy your newly purchased console.

If you're having trouble with this parental code , you can always try the steps to reset it at

How to reset the pass code for parental controls on Xbox 360.

Give that a try and let us know how it helped or if you get hung up at any point.

Thanks!