Answer locked about XBox One purchase and no rewards points

Discus and support Answer locked about XBox One purchase and no rewards points in XBoX Rewards & Social to solve the problem; For some reason I can't see your support reply to my original post about not getting the rewards points for an XBox One purchase from 12/18. I called... Discussion in 'XBoX Rewards & Social' started by XI MAXIMUS IX, Jan 4, 2017.

  1. Answer locked about XBox One purchase and no rewards points


    For some reason I can't see your support reply to my original post about not getting the rewards points for an XBox One purchase from 12/18. I called support, but they keep telling me to come here, but when I posted it got locked and I can't see the reply.

    :)
     
    XI MAXIMUS IX, Jan 4, 2017
    #1
  2. Missing rewards points 50000 to be exact

    Missing rewards points for purchase of new Xbox one s on Dec 15th no points pending
     
    REECEWITHAPOON, Jan 4, 2017
    #2
  3. Joyl3ss
    Joyl3ss Guest
    Xbox One - No rewards points

    When I get a Xbox One console, has bought
    a lot of games but get no
    rewards points, the purchase will not be
    registered either, but when I buy games for
    xbox 360, I get rewards
    points and purchases are registered at https: //
    commerce. microsoft.com/
     
    Joyl3ss, Jan 4, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Answer locked about XBox One purchase and no rewards points

    Hello XI MAXIMUS IX,

    We responded to your post at (NO rewards points?).

    Here is the response provided there:

    Hi MAXIMUS. 50,000 Credits were awarded to you on December 6 and deposited to your Microsoft account on December 28th. The console offer can only be completed once.

    I can confirm that this is accurate. For reference, all past Credit events can be viewed from your MyStatement on the MyRewards page. If you sort/view this section by lifetime (or in this case, past three months), you will be able to see this Credit event.
     
    XBLRewards8, Jan 5, 2017
    #4
  5. XBLRewards8 Win User

    Answer locked about XBox One purchase and no rewards points

    Hello XI MAXIMUS IX,

    We responded to your post at (https://forums.xbox.com/en-US/thread/64e24112-4116-4aa8-ace3-fd9422232800).

    Here is the response provided there:

    Hi MAXIMUS. 50,000 Credits were awarded to you on December 6 and deposited to your Microsoft account on December 28th. The console offer can only be completed once.

    I can confirm that this is accurate. For reference, all past Credit events can be viewed from your MyStatement on the MyRewards page. If you sort/view this section by lifetime (or in this case, past three months), you will be able to see this Credit event.
  6. Jonathan Gin Win User

    Lost my microsoft points

    In most situations you should not have lost your MS points, however, certain MS points can expire. If you purchased them, they should not expire. The ones that typically expire are the ones that are earned through promotions or through the xbox rewards program.
    Hopefully this answers your question.
  7. Murphs-A47006C9-2185 Win User

    Question About Purchasing Xbox One and Reward Points

    There is not. The promotion was only for purchasing it through the Microsoft directly.
  8. Miss Kleo Win User

    Rep

    Hey there KludgyConstant8! Since this thread is dated back to April, I'm going to go ahead and lock it. To answer your question, you can either purchase points are do activities to earn points by being a member of

    Xbox LIVE Rewards
    ! If you have any further questions let us know by creating your own thread in this forum! Thanks. :)
  9. XBF Brad A Win User

    Microsoft Rewards Level 2 + Gold problems

    Hi Schtrooklee,

    Thanks for coming to the forums with the question about reward points. On the Microsoft rewards FAQ it states for level 2:

    Level 2 members enjoy bonus points for digital Xbox purchases, can earn five times more points on Bing, save up to 10% on reward redemptions, and get access to exclusive offers. Remember to check your Rewards page for current offers.
    There is nothing about more points earned for purchases except a discount. You can view the

    FAQ here
    . The amount of points you get vary on purchases also. When you get discounts on purchases that will be less Microsoft points earned due to you are not paying full price.

    Thanks,

    Brad
Thema:

Answer locked about XBox One purchase and no rewards points

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