Another user reporting the incorrect/wrong stats via bandwidth usage.

Discus and support Another user reporting the incorrect/wrong stats via bandwidth usage. in XboX Insiders to solve the problem; Updated to the insider beta, thought it might have fixed it; nope. still the same. why isn't MS doing anything about it? from what I can gather from... Discussion in 'XboX Insiders' started by /u/THATCHUNKyLAD89, Jan 5, 2020.

  1. /u/THATCHUNKyLAD89
    /u/THATCHUNKyLAD89 Guest

    Another user reporting the incorrect/wrong stats via bandwidth usage.

    /u/THATCHUNKyLAD89, Jan 5, 2020
    #1
  2. Mistakes Win User

    Incorrect/no usage reporting

    So in order to fix it I have to kick all my kids off for 5 days?!? That makes no sense at all. There isn't anything you guys can do to fix it behind the scenes? I don't want to punish my kids for a problem with your system. And the reporting is part of the
    reason I went to a family account.
  3. BriceMcMillan Win User

    Incorrect Usage Report

    Hey zfactor,

    Mine is the same not sure why it is. The other day my grandson played BOPs II for 3 days twice in the same day.

    Think I'll do some looking around. Let you know if I find anything..
  4. Mister Cerb Win User

    Incorrect/no usage reporting

    Hey M1STAKE! Thanks for the update, seriously! That kind of info is very handy when we're investigating things like this. =)
  5. MisterFizzle Win User

    Incorrect/no usage reporting

    Hey there M1stake,

    Sorry to hear you're still having issues with usage reporting.

    I'll bubble this up and we'll look into it. We'll keep you updated as we know more.
  6. Mister Gwyther Win User

    Incorrect/no usage reporting

    Hey there Mistake! I totally understand the frustration here. The silver lining is that this will only take 5 days and then your child will be back on the Family Plan. As Kleo mentioned, we have seen this fix help other users in your position before, so
    we'd like to have you try it out if you can. Please let us know, thanks!
Thema:

Another user reporting the incorrect/wrong stats via bandwidth usage.

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