Another gamer has made 40+ accounts to follow me. Do I have to close my account?

I'm sort of having this problem as well. An old parent account I made during the creation of my account has me added to their family and I have no way of accessing this account because I believe that it has been deleted due to the 365 days thing. Currently
have 40 quid in my account and can't buy anything because I can't change any of my settings because I can't access that parent account.

So in my case I need to sell my console because I made a single purchase from another region even I closed my account or switch to another account.

Thats unbelievable

That's incorrect. It's like this:

A is my main email with the gamer tag I want GONE.

B is my old email with the gamer tag I WANT.

C is a Microsoft account I made to move gamer tag A to.

I just want to understand if I'm doing anything wrong here.

I downloaded both Xbox Live profiles to a 360 quite some time ago and made Microsoft account C around the same time. I'm afraid to use the Xbox One I bought a few weeks ago because I don't want to reset any timers. I'm looking to close old email accounts
I have, and the one my main gamer tag (B) is attached to is one of them, so I need to move it to my main email (A).

I do not have the time to make phone calls, and the chat system will not work for me due to the issue that's shown in the imgur link.

Hi guys just to add on this is the email I got in reply to my request on my old account reactivation

"We have determined the Microsoft account -my previous email address- does not exist. This is normally caused by an account being set to inactive, the account was deleted, or the account has expired. The account recovery request with issue number 636xxxxx
has been closed.

Please note the following:

A Microsoft account will be set to an inactive status if a user has not signed in to Hotmail for a period of 270 days.

A Microsoft account will be deleted if a user has not signed in to an account within 365 days."

I thus created another microsoft account, this one, and have been trying to tie my xbox GT to it. But in order to do so I need to have access to my previous microsoft account that has been deactivated.

Here is what I have done

Case Number 1157778042

My account was recently hacked and I have had some unauthorized purchases made on it. I opened the above case and it has been closed do to "violation of terms of use". I have been told that the account did not have a name on it so they could not verify who
owned it. My credit card with my name on it was attached to this account I was making all the payments on the account so does that not mean that it is my account? I can answer any question about the account in detail if needed but I am unable to speak with
anyone who can offer up any rational explanation. If you are required to enter a name on the account why is this not required to input one when you open the account? Plus you can change the name on the account at any time therefore anyone who has access to
the account can change the name and make it there account. It does not seem to me that the investigation team did very much to try and verify the account, did they just see it had no name and case closed? Do an investigation look at the account my name is
in the email attached to it, which is the same name on the credit card, call and ask me a question about the account.

As far as the unauthorized purchase I can try and stop them through my credit card. What sucks is I have a number of months left on the live account and now it is gone? What is happening with this time? Is Xbox just going to keep it? It is bad enough I have
lost all game points and other things associated with my gamer tag but I can live without that as it is not that important to me but I do feel I have been let down by Xbox. Your system was compromised and I am having to pay for it.

I originally opened the case on 7/7/11 (1157559978) I called 4 days later to check on it and it had been closed, no one called me to tell me this I had to call. I then opened another case on 7/11/11 and was told I would be contacted in 7-10 days I was not
contacted until 7/30/11. I was then told the case was closed to bad.

Now whenever I log into my account associated with my email I have lost my gamer tag, xbox live account and for some reason it is in the UK. I can not change this either.

What am I to do next just accept this lame excuse of the violation of terms of use over what I feel is a flaw in your system? I want to know what really took place? Why do I feel like I did something so terribly wrong? If this account does not belong to
me who does it belong to? Who else is yelling and screaming about it besides me.