Another "Did not receive 3 month Groove promo"

Discus and support Another "Did not receive 3 month Groove promo" in XBoX Sales and Promo to solve the problem; Signed up for the buy one month, get 3 free promo for Groove found here. https://www.microsoft.com/en-us/groove/bogo Billing cycle completed about a... Discussion in 'XBoX Sales and Promo' started by Island Dog, Aug 20, 2016.

  1. Island Dog
    Island Dog Guest

    Another "Did not receive 3 month Groove promo"


    Signed up for the buy one month, get 3 free promo for Groove found here.

    https://www.microsoft.com/en-us/groove/bogo

    Billing cycle completed about a week ago and still no code for the free months.

    Groove support page chat takes you to tech support and doesn't handle these types of things. Gave me a number to call for accounts. Guy said he would send me a link to send an email to Xbox support but never actually did it.

    :)
     
    Island Dog, Aug 20, 2016
    #1
  2. UsableClub62495
    UsableClub62495 Guest
    Groove Music 3 Month Free Promo Code Missing

    I did not receive a promo code for my 3 months free groove music, can you please ensure this is added to my account? I added groove music on 8/12/16.
     
    UsableClub62495, Aug 20, 2016
    #2
  3. Miss Bijoux
    Miss Bijoux Guest
    No code for Groove Music promotion

    Hey matt -

    From the Terms of Service for that Groove promotion:

    If after 30 days from starting your subscription you don't have your code yet, feel free to post a new thread and we'll take a look. Thanks!
     
    Miss Bijoux, Aug 20, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Another "Did not receive 3 month Groove promo"

    Hey Island Dog -

    Unfortunately, as you signed up for the Groove promotion through the website, you will need to reach out to
    Groove Support for further assistance. We are only able to assist with promotions redeemed via the Xbox One dashboard.

    Apologies for any inconvenience this may cause.
     
    Miss Bijoux, Aug 22, 2016
    #4
  5. PaulBirkett
    PaulBirkett Guest
    Good luck trying to contact ANYBODY in Groove. They don't exist. All the Contact Us options take you to Windows tech support and they don't even know what Groove is.
     
    PaulBirkett, Aug 23, 2016
    #5
  6. Mister Beep
    Mister Beep Guest
    Hey Island Dog,

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! Another "Did not receive 3 month Groove promo" :D
     
    Mister Beep, Nov 3, 2018
    #6
  7. Mister Beep Win User

    Another "Did not receive 3 month Groove promo"

    Hey Island Dog,

    I've sent you a Forums Private Message. You can check those by clicking here.

    Enjoy! :D
  8. PaulBirkett Win User

    Another "Did not receive 3 month Groove promo"

    Good luck trying to contact ANYBODY in Groove. They don't exist. All the Contact Us options take you to Windows tech support and they don't even know what Groove is.
  9. Miss Bijoux Win User

    Another "Did not receive 3 month Groove promo"

    Hey Island Dog -

    Unfortunately, as you signed up for the Groove promotion through the website, you will need to reach out to
    Groove Support for further assistance. We are only able to assist with promotions redeemed via the Xbox One dashboard.

    Apologies for any inconvenience this may cause.
  10. David98761435 Win User

    Buy one month of Groove Music Pass, and the next three months are on the house.

    I responded to an email from Microsoft on 7/13/2016, signed up for a 30 day Groove Music Pass subscription on the promise by Microsoft for a 90 day Groove Music Pass access. A promo code has never been received. I was passed from one chat support representative
    to another to another to another and then after spending 30 minutes was sent here. Maybe this will get resolved soon.

    Their email stated "Rev up your summer soundtrack with 3 free months (90 days) of music.* Just sign up for Groove Music Pass, and after your first paid month ($9.99), we'll email you a promo code for your bonus months (as always, you can cancel anytime).
    But hurry - this deal won't last forever."
  11. Mister Maka Win User

    did not receive groove 3 month promo code

    Hey there dirtybeefz.

    I reached out to you via Xbox Live messages, please take a look when you get a chance. If you have any other Xbox support questions please create a new thread.
Thema:

Another "Did not receive 3 month Groove promo"

Loading...

  1. Another "Did not receive 3 month Groove promo" - Similar Threads - Another Did receive

  2. Another Problem I had was Series X becomes unresponsive after switching TV input (Delta...

    in XboX Insiders
    Another Problem I had was Series X becomes unresponsive after switching TV input (Delta...: I’m seeing an issue on Xbox Series X running the Delta ring firmware. After switching my TV input away from the console (to a Roku device) and then switching back, the console becomes completely...

  3. Can I redeem a digital key from another location (Games)

    in XboX Insiders
    Can I redeem a digital key from another location (Games): I know you can’t do it with gamepass but can you do it with games itself submitted by /u/Altruistic-Photo-673 [link] [comments]

  4. Can’t play online even with Game Pass Ultime on home Xbox with another profile

    in XboX Insiders
    Can’t play online even with Game Pass Ultime on home Xbox with another profile: I’m on Alpha Skip Ahead latest version. My main gamertag is subscribed to Game Pass Ultimate and works like a charm. My Series X console it marked with this gamertag as main one. On other...

  5. Here are two ideas: one about how online gaming works on Xbox, and another about the new...

    in XboX Insiders
    Here are two ideas: one about how online gaming works on Xbox, and another about the new...: Proposal: Improve Subscription Fairness and Use AI to Boost Community Ideas Fair Access to 100% Online Games Without Mandatory Subscription Games like DayZ require a subscription to play, even...

  6. why does it keep saying i am logged in on another device code 9005 but i am not

    in XBoX Accessibility
    why does it keep saying i am logged in on another device code 9005 but i am not: been playing piece of cakes but now its saying i am logged in on another device and wont log in 901dbff3-72ce-4fc7-a7b9-785d7470fa83

  7. Can I take my account off of another Xbox while I’m not there?

    in XBoX Accessibility
    Can I take my account off of another Xbox while I’m not there?: Can I take my account off of someone else’s Xbox while I’m not their cd6c31c4-fe14-4315-8ee6-12bdb6d0fa54

  8. I have an Ultimate Sub but cannot launch a game I own on another Xbox when signed in.

    in XBoX Accessibility
    I have an Ultimate Sub but cannot launch a game I own on another Xbox when signed in.: I have an Ultimate Sub but cannot launch a game I own on another Xbox when signed in. 68795c6d-3f62-4542-9d1f-82a85ae2c90f

  9. This Xbox Live account is already used with another Steam account on Microsoft Flight Simulator

    in XBoX Accessibility
    This Xbox Live account is already used with another Steam account on Microsoft Flight Simulator: I did like to change the old link steam account to a new one that I'm actually using, how do that? I already open a ticket on https://flightsimulator.zendesk.com/hc/en-us/ but look likes I won't...

  10. I did a reset on my main M.2 drive, how do i add a game already installed on another drive...

    in XBoX Games and Apps
    I did a reset on my main M.2 drive, how do i add a game already installed on another drive...: *note* since then I moved the full game to that clean drive in Xbox folder (fresh Windows 11 install) I can load up and play the game if I open it directly from the folder location however Xbox...