Annullamento sottoscrizione per errore promozionale [Unsubscribe due to promotional error]

Francesco D'AnielloZQ · Jan 5, 2020

Ciao, ho ricevuto la ma il per l'acquisto promozionale di tre mesi a un euro di Xbox Ultimate Game Pass ma quando ho arrivato la promo con il link mi ha fatto pagare 12.99 e mi ha dato solo un mese di abbonamento. A questo punto preferirei annullare la
sottoscrizione e avere un rimborso per poi riprovare l'attivazione della promo. Potreste cortesemente aiutarmi? Grazie mille

[Translation-Hello, I received the but the for three-month promotional purchase to one euro Xbox Ultimate Game Pass but when I arrived the promo with the link made me pay 12.99 and gave me only a month's subscription. At this point I would prefer
to cancel the subscription and have a refund and then try to activate the promo again. Could you please help me? Thank you very much ]

:)

yobrizo

solo es para cuentas nuevas o que no hayan estado suscritas en los últimos seis meses. al loguearte te desaparece lo de un euro y te salta los 12.99

[Translation-it's only for new or unsubscribed accounts in the last six months. when you move in you disappear sit down the one euro thing and you skip the 12.99 ]

pipiolovick4485

It may be due to the credit card that you were able to cancel the purchase or due to unsubscribe but I recommend talking to xbox support why it may be an error

MRallamagoosa

You can stack also the game pass, the error is mostly due to the fact that most 12-months promotions on game pass can be used only once per year, hence you need to wait to be able to use the second code.

ET3rNi7Y GreeN

È normale, si chiama offerta promozionale. Tutto il mondo va così, cibo, vestiti ecc.

chimpvanze

Are you saying that I was unsubscribed from XBL Gold at the time? The promotion was for signing up for XBL Rewards, not Gold.

Annullamento sottoscrizione per errore promozionale [Unsubscribe due to promotional error]