Annoying text on the “You need an adult to buy this” page on Xbox

I think the text is there as a message to the under-age gamer that if they simply go to their parent/guardian and simply ask nicely and saying please (as opposed to yelling and screaming, as some kids do) then sometimes, just sometimes, they will get the game/DLC that they want.

I’m not talking about that I am restricted, I’m talking about the text on the screen.

If you're not trying to buy an item when the text is showing up we can simply perform troubleshooting steps.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

It means that there is a restriction on your account. Kindly sign in to https://account.microsoft.com/family and check if there is an organizer account linked to yours. Once confirmed, you need to ask the organizer to manage the restriction using their account.

If your xbox account is a child account that can't be changed in any way - even changing the birth date. If that is so, you will need an adult to create an account, invite you to a family group and change some privacy settings for you:

Have the adult go here with their adult account https://account.xbox.com/Settings and click on the child's account and allow the option on the first page called "Share stuff people make (Xbox 360: Member Content)"
to everyone (must be everyone). Also, on the first page, "Others can communicate with voice, text, or invites" to Friends or Everybody. And on the xbox one/windows 10 tab the second option down, "Join multiplayer games", enable that. And then log out and in
on the account in question on the console/device and that account can play online.

If your microsoft account is an adult account you may be able to access that page but any changes will not take effect for real if your xbox account is a child account.