Analog sticks won't work on my PDP Xbox controller

Hi Anton Knottysum44,

Thank you for posting in the Microsoft Community Forum. I hope you're doing well.

Based on your description, it seems to be that your analog sticks won't work on your PDP Xbox controller. Let's work together to find the best solution to this problem.

I would like to ask you a few questions to better understand the problem;

• When did the problem started?
  
• Is this a new controller you have?
  
• Do happen to encounter any error message while using your PDP Xbox controller? Kindly provide us a photo or screenshot of the error message if possible.
  
• What troubleshooting step you've already tried to fix the problem?
  

To better assist you, I would recommend updating the firmware for your controller. To do that, please see this article here for the step by step instructions. Update your Xbox Wireless Controller | Xbox Support

I look forward to your reply.





Sincerely





Microsoft Community Forum Moderator

My pleasure.

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Hello TE0! I'm Kris and I'd be happy to help you with your question.

If its been working fine until now and you have reset the Xbox and controller then it sounds like a faulty controller. If its brand new from a shop then you could take it back there. PDP might have their own warranty you can have a look into.

Thank you I'll contact them

I've had issues with the analog sticks on my elite controller after a year of use. They should extend the warranty or something because this issue is common and linked to the crappy analog sticks they put in there controllers.