An Xbox gift card does not work and u would like a refund or a new card

I wish I had known this before I bought the card. There should be something posted that buyer beware if you buy an Xbox gift card

They said they couldn't di anything, I had to call xbox.

Thank you. I will try again with the store

There is no phone # on the card or receipt. So I guess I just lose my money. Lesson learned

There is a phone number to call either on the receipt they gave you were on the card itself. Xbox has no responsibility for gift cards as they are sold by third parties that purchase the codes from Microsoft.

For a refund or new card, you would need to contact the retailer you purchased the card from.