An issue regarding installing DirectX 12 Ultimate

and to add, it is always available if the game you are playing uses dx 12 features.

Direct X is part of windows and is not installed separately

Hi, Hajaan.

Thank you for posting in the Microsoft Community.



From your description, I understand that you want to choose DX12 in some games that support both DX11 and DX12, but you can only use DX11. I understand your confusion about this problem.



You mentioned that in some games, even if you can choose DX11 and DX12, the game can only use DX11. This may be caused by the following reasons:



Optimization and support of the game itself:

Not all games fully support DirectX 12 Ultimate. Even if the game allows you to choose DX12, some old games or developers have not fully implemented all the features of DX12 Ultimate, resulting in them not fully utilizing the advantages of the hardware when using DX12.



API limitations or game engine issues:

When switching between DX11 and DX12, some games may not run stably enough on DirectX 12 due to the underlying engine architecture, compatibility issues, or optimization during development, and then fall back to DX11.



We look forward to hearing from you!



Best Regards.

Capoo - MSFT | Microsoft Community Support Specialist

it has to Support DirectX 12 ultimate, DirectX 12.3

There is no work around outside of buying a new computer or upgrading your GPU in a desktop

it runs other games such as counter strike just fine, the only error is that it says the system directx is a 10_1 and not 12 no issues installing or launching the game