An Issue Concerning My Minecraft Subscription.

Discus and support An Issue Concerning My Minecraft Subscription. in XBoX on Windows to solve the problem; So I renewed my Minecraft realm subscription via my Microsoft account site, but for some reason, when I got on Minecraft, it still required me the... Discussion in 'XBoX on Windows' started by ras2770, May 19, 2021.

  1. ras2770
    ras2770 Guest

    An Issue Concerning My Minecraft Subscription.


    So I renewed my Minecraft realm subscription via my Microsoft account site, but for some reason, when I got on Minecraft, it still required me the renew the subscription. I don't want to have to purchase two subscriptions, so what should I do?

    :)
     
    ras2770, May 19, 2021
    #1
  2. XBF Houmaidi O Win User

    An Issue Concerning My Minecraft Subscription.

    I'd recommend checking your account and make sure that you are having an active subscription using the link below. Another thing you need to check is your order history. Since you already renewed your subscription recently, you have to be able to locate the purchase on your account. If not, in that case you might have purchased it on another account.

    View and manage your subscriptions on Xbox One | Xbox Support.

    However, if there's no issue with your subscription, I'd advise you to contact our live support agents for further assistance.

    Contact us | Xbox Support.
  3. Militarylotus30 Win User

    An Issue Concerning My Minecraft Subscription.

    Hi there, if you renewed your Realm in minecraft but still it doesn't renewed, try sign out your account in minecraft and re login, I hope is helpful
  4. Cliff A. Win User

    xbox.com says I have 10-people Realms-Plus, inside MC it tells me to pay them (Android, Win-10, Nintendo Switch, non-beta) not working

    Hi Pushka Ben



    Greetings!



    Thank you for posting in Microsoft Community



    I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your Minecraft Realms subscription. We are very glad to help you out to find some of the best possible options and troubleshooting's that we can provide for you.

    We just want to let you know ahead that we do appreciate you on sharing this issue here and as well as we do really understand on where is that going since the goal for us here is to get you back to gaming. For now, it is very evident on this photo that you have sent is that you do have your Minecraft Realms subscription tied on your Microsoft account on your Order History and that is one way for us to clarify that you do have that subscription.

    In regards with billing and subscription concerns, we do have very limited resources on checking your account specifically and we do not have the tools for it here on Microsoft Community.

    In addition, the best support platform that you can reach out is within Minecraft itself. Since the subscription is already confirmed on your Microsoft Account, then the issue here now lies on Minecraft. Since you have the same Microsoft Account and Minecraft account. It's best to work with them as they have the necessary tools to further investigate the issue and provide you with a timely resolution with your concern.

    To connect to the Minecraft Support feedback and sharing your concern about your Minecraft Realms subscription, here is the link:


    Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. /

    Regards,



    Microsoft Community Moderator
  5. Francia J. Win User

    My bank account was charged but my subscriptions weren't granted

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Let's check the status of the subscription. Kindly sign in to https://account.microsoft.com/services and then validate your subscription for Minecraft Realm.
  6. Francia J. Win User

    I can’t cancel my realms because I don’t have Xbox gold

    Hi ScooterSkeetfoot, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    To cancel your realm subscription, kindly sign in to https://account.microsoft.com/services then click "Manage" on the side for Minecraft realm subscription. You should see an option to cancel your subscription from there.
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An Issue Concerning My Minecraft Subscription.

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