An error 8015D021

Discus and support An error 8015D021 in XBoX on Consoles to solve the problem; My son has got a problem with signing into his Xbox Live account to play online games on his console. It started 2-3 months ago. I chatted to somebody... Discussion in 'XBoX on Consoles' started by ArbitraryPear18, Jun 28, 2018.

  1. ArbitraryPear18
    ArbitraryPear18 Guest

    An error 8015D021


    My son has got a problem with signing into his Xbox Live account to play online games on his console. It started 2-3 months ago. I chatted to somebody on a helpline on Monday and the error dissappeared. But it came up again today. Any ideas what can I do?

    :)
     
    ArbitraryPear18, Jun 28, 2018
    #1
  2. SherbertXGamer
    SherbertXGamer Guest
    Error 8015D021

    Hi, I have set up a child account for my son on his Xbox 360. He can now not play as the error code 8015D021 keeps coming up.

    When I try to verify his account on the website, it requires a US credit card & address to verify I'm an adult. But I cannot do this as I'm in the UK.

    Any ideas how I can get my son back being able to play?

    thanks
     
    SherbertXGamer, Jun 28, 2018
    #2
  3. onyxishere
    onyxishere Guest
    Nine year old son gets error code 8015D021 when he signs into his 360 live.

    Sorry to hear it. Please try the steps located at the link below.

    support.xbox.com/.../error-code-8015d021

    If you are experiencing issues as you describe then it is very likely that one account was set up with a different region than you intended.
     
    onyxishere, Jun 29, 2018
    #3
  4. Nathan Roberts (SN) Win User

    Account is blocked due to age

  5. onyxishere Win User

    Nine year old son gets error code 8015D021 when he signs into his 360 live.

    Sorry to hear it. Please try the steps located at the link below.

    support.xbox.com/.../error-code-8015d021

    If you are experiencing issues as you describe then it is very likely that one account was set up with a different region than you intended.
  6. SizzlingRook659 Win User

    Error 8015D021

    Hi,

    Same here.

    Have you solved this? If so how please?

    I spend 90mins on online chat wanting to punch the person at the other end who failed to understand the problem.
  7. gds1972 Win User

    Error code

  8. NAACP Approved Win User

    Sign issue Code: 8015D021

    Glad I could help. Hope you all have fun on Xbox Live!
Thema:

An error 8015D021

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