Ambiguous Promotion leads to disappointed Children

Discus and support Ambiguous Promotion leads to disappointed Children in XBoX Sales and Promo to solve the problem; Why do you create a promotion and then change it during checkout? I've been on with Live Chat since 5:48pm and it is now 6:44pm See the screenshot... Discussion in 'XBoX Sales and Promo' started by ThirtiethNewt30, Mar 28, 2018.

  1. ThirtiethNewt30
    ThirtiethNewt30 Guest

    Ambiguous Promotion leads to disappointed Children


    Why do you create a promotion and then change it during checkout? I've been on with Live Chat since 5:48pm and it is now 6:44pm

    See the screenshot below. It is from this link: Buy Xbox Live Gold - Microsoft Store en-CA

    As you can see from the screenshot, there is no mention of this promotion being for certain people only.

    The Checkout buttons have no symbol or text to tell the customer to read more somewhere else regarding this price being offered.

    I have two disappointed kids sitting here with me wondering why this has happened to them.

    Shame on Microsoft for being so dodgy and please do not send a canned email reply about Policy etc.

    I'd like to see if Microsoft really does care.

    Ambiguous Promotion leads to disappointed Children [​IMG]

    :)
     
    ThirtiethNewt30, Mar 28, 2018
    #1
  2. RDRush
    RDRush Guest
    Ambiguous In-game Navigation

    Upon completing a tile set chose to view board where using the Backspace key took me to the initial in-game menu; correctly using the Backspace key for navigation was a logical guess as there are no Back or Back Arrow buttons in the post-game "View Board"
    state or any instruction concerning navigation that I could locate. Just thought I would point out that buttons should also be present for touch devices and PC systems without touch device accessibility regardless of any swiping or gesture services.

    Thanks for your time and hope you consider the addition of the back/back-arrow buttons for Minesweeper in the near future as standard. Keep up the great work with Minesweeper strengthening its heritage with Windows Operating Systems --take care.

    Three things in life that are certain - death, taxes and receding hairlines; Microsoft Windows counter argument - Minesweeper, Calculator and Notepad. Honestly, I like Windows' position much more. Let's make Minesweeper great!
     
    RDRush, Mar 28, 2018
    #2
  3. ComaPlume728793
    ComaPlume728793 Guest
    LEGO Star Wars : LSC - Impossible to download

    Hello

    It's impossible to download the game from Xbox One and from xbox.com

    It's blocking after the choice of the payment method.

    I'm very disappointed because my children want this game

    Cordially

    Christophe
     
    ComaPlume728793, Mar 28, 2018
    #3
  4. Mister Quasar
    Mister Quasar Guest

    Ambiguous Promotion leads to disappointed Children

    Thanks for reaching out, ThirtiethNewt30!

    Apologies for any confusion there; to clarify further, that promotional price would be for users who do not currently have an Xbox Live Gold membership - if you already have an active Xbox Live Gold membership, you would not be eligible for that promotional
    price, I'm afraid.

    Be sure to keep an eye out for any other promotions/deals you may be able to take advantage of!
     
    Mister Quasar, Mar 31, 2018
    #4
  5. Mister Quasar Win User

    Ambiguous Promotion leads to disappointed Children

    Thanks for reaching out, ThirtiethNewt30!

    Apologies for any confusion there; to clarify further, that promotional price would be for users who do not currently have an Xbox Live Gold membership - if you already have an active Xbox Live Gold membership, you would not be eligible for that promotional
    price, I'm afraid.

    Be sure to keep an eye out for any other promotions/deals you may be able to take advantage of!
  6. Tzar of kaos Win User

    More positive news: $399 Xbox Ones "Flying Off The Shelves" at GameStop

    I really hope for you....

    Expectations leads to disappointement.
  7. Korahn 27 Win User

    How many characters did you promote over the weekend?

    Promoted my Infiltrator and Vanguard. I don't have a whole lot of time to play what with work and children, so I didn't get any more promoted.
  8. Echo4Ent Win User

    Cortana not working on Xbox account

    For parents of children that turn 18, they can promote a child account by using
    support.xbox.com/en-US/xbox-360/security/promote-child-account

    If you are the child on the account, you will need your parent(s) to promote your account.
  9. Cokney Charmer Win User

    Does anyone else think that GTA V could be delayed , or it's inevitable?

    No reason for it to be delayed, they are now in full on promotion mode leading up to release
Thema:

Ambiguous Promotion leads to disappointed Children

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