Amber account status

Dream Seeker · Feb 9, 2017

Hi, my account status has been Amber for about 6 months now and the only advice I seem to get is "post it on the forum". What's wrong?

:)

kevin · Feb 9, 2017

How to use the Xbox 360 Wireless Microphone

It is better to hold the microphone 0.5-3 inches (1-8 cm) from your mouth at the time of singing or speaking. Don’t blow into the microphone or tap directly on the microphone windscreen.

It is possible to use up to two wired or wireless controllers together with the microphones. You cannot use a microphone if a wired headset is connected to your console. But the Xbox 360 Wireless Microphone doesn’t interfere with any other wired or wireless Xbox 360 accessories.

The Microphone indicator lights

You can easily understand your microphone status from the built in lights shining.

If the lights flash green one time every second, it indicates that the power is on.

If the lights flash green four times every second, it indicates that the microphone is connecting.

If the lights flash blue and then stops, it means that the connection is completed.

If the lights flash green one time every second, it means that your microphone is out of the wireless range of your console.

It is also very important to understand the battery status signals.

If the battery of your microphone is low, the lights will flash amber one time every three seconds.

If the battery status is critical, the lights will flash amber one time every second.

So Solid Jedi · Feb 9, 2017

Rewards Account is showing Amber

Hi Support, was instructed via email to reach out to the Xbox Live Rewards support forum team to resolve a problem with my XBL Rewards Account, so this is what I am doing, waiting patiently for a reply from XBL Rewards support team.

XBLRewards8 · Feb 10, 2017

Hello Dream Seeker,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. We apologize for the inconvenience.

XBLRewards8

Hello Dream Seeker,

There is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus aborts the process.
This is an issue that we are working on resolving with another team, since we are not able to fully access the database containing billable account information. At the moment, we have not received a estimate on when this problem will be resolved. To be clear,
this is a data issue, and not the result of any faulty user input. We apologize for the inconvenience.

XBLRewards8

Hello So Solid Jedi,

Your deposit is being prevented due to a mismatch between your British Rewards Account region and your US Microsoft Account region. When you register into the Rewards program, we create a Rewards account based on your Microsoft Account region at the time
of registration. Since your Rewards Account is a separate entity from your Microsoft Account, migrating your Microsoft Account region will not also change your Rewards Account region. Therefore, when your Rewards Account attempts a deposit in one regional
currency, it cannot complete when your Microsoft Account is of a differing currency.

However, this issue can be fixed by heading over to the Microsoft Commerce page at (https://commerce.microsoft.com) to update your Microsoft account to match your Xbox Live Rewards location. Another option if
you wish to continue with Rewards in your current Xbox Live region is to opt out of the program at (https://rewards.xbox.com/optout/), wait 48 hours and then sign back up again, which can also take 48 hours.

While you will lose your progress by starting a brand new account, you can start earning Rewards Credits that will successfully reward your newly registered regional currency. To confirm that you have re-registered correctly, you can check your join date
from the MyRewards page at (https://rewards.xbox.com/myrewards/). If your join date shows a specific date, then your account has successfully been re-registered. If you see “???” then your account is still
being created. If you open a new post after being able to log in to your new Rewards account, you can request any pending deposits from your old account to your new one.

IceStorm III

Sounds like it isn't charging.

Plug it in. Wait for the light on the cable to go from amber to green. Unplug it. Plug it in again. Wait for the light on the cable to go from amber to green. Unplug it.

Repeat this whole process until the light on the cable goes amber and stays amber for a while. Keep an eye on it as they have a tendency to go amber for 10 minutes, then green. You want it to go amber and stay amber for several hours.

choppyseize

If you're underage and in a family account you need the parent to make the changes for you in the family account settings. The link Amber provided explains how to do that.

Patricia FL

Hi Amber, I hope you're doing well. I am an Independent advisor, and I am here to help you.

I sincerely apologize, Amber. However, since the digital code has been redeemed, it can no longer be refunded, and unfortunately, there is no option to upgrade or replace a digital code to a different version.

However, if given a chance that your friend will be upgrading his console, he will still be able to play the game since all redeemed digital codes are stored on the Account. I sincerely apologize again, Amber.

Amber account status