AMAZON PRIME CODE MP1026 on all videos selected

damnslimey2 · Apr 29, 2014

I don't understand the problem.....never had before...just yesterday watched amazon prime yesterday, now today all selected videos give me error mp1026 and the"sorry you do not have content rights for this title". What gives...tried reset...hard reset and
unplugging and leaving it unplugged for about ten minutes. Still error exist s. Help. Oh uninstalled asp..signed out...reinstalled...still no work.

:)

xTheBigRedDog · Apr 29, 2014

xbox one says nat is open cod ghosts says moderate

I am in South Carolina and Frontier Communications is my isp.

After running the multiplayer test with UPnP enabled the Xbox says it's all good but cod will not access live. I can watch videos on amazon prime but can't play cod.

Daft Badger · Apr 29, 2014

Is there any way to play video in slow motion with the Amazon Instant video app?

Sorry but as far as i know there is no way to play the videos on Amazon Prime in slow motion.

SlavicWonder · Apr 29, 2014

Have the same exact issue, tried everything I could still same problem. And ill I did was pause the video, came back and couldn't watch anything

SlavicWonder

Have the same exact issue, tried everything I could still same problem. And ill I did was pause the video, came back and couldn't watch anything

Sgt Robbins 56

I checked the list and have done all they have listed. I have reset the router, factory reset the box, uninstalled and reinstalled the Amazon Prime video.

I have spent 5 hours with amazon support and 2 hours with Xbox support. I have an Xbox One and Xbox One X that have the same problem with Amazon Prime Video.

I can go into Prime Video, select a video, the video will play, I hear the audio but have a black screen.

I have tried the Xbox on two T.V.s. I tried the Amazon Prime Video on the Xbox 360 and it works.

Amazon Prime Video is worked up until 10 days ago. And is the only video app not working correctly.

Bazajaytee

Amazon Instant Video shows any films purchased through Amazon and any Amazon Prime content.

Xbox doesn't have a Prime App, rather Xbox Video which only shows films and shows purchased through Xbox Store.

If films/shows purchased from Amazon aren't showing in Amazon Instant Video app you will need to contact Amazon Customer Support to verify your purchases.

Remember, Amazon Prime content changes so they remove films/shows periodically and add new ones. Amazon Instant Video purchases remain all the time.

Trans-gamer

My Netflix is having the exact same problem as is my Amazon Prime video. Same error code same results on the search of the error code.

Alvaro A-

Hi Sanjay,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues playing titles from Amazon Prime video app due to device limit error.

According to Primevideo troubleshooting guide, Amazon Prime members can watch Prime Video on a total of five devices, including two TVs. Post sign up, the first five devices you watch Prime Video content on becomes the only devices from where you can access content.

To watch Prime Video content on additional devices, PVME and Prime Lite customers can upgrade your membership by visiting primevideo.com/upgrade. Existing Prime members can sign up for another Prime membership on a new Amazon account.

To remove your current device/s and watch content on a new device, visit the Devices section on the Prime Video Account & Settings page. Identify the devices registered for Prime, Prime Video Mobile Edition or Prime Lite (with a blue tick), and select "Remove." You can remove up to 2 devices in a 30-day period.

If you've done all the possible troubleshooting steps but you're still having issues with this streaming service, I would recommend that you submit a support ticket directly to Amazon Prime support. By doing this, we can be sure that your case will be logged, attended and monitored accordingly. Please use this link:

https://www.primevideo.com/help/contact-us/

Regard,

Alvaro

AMAZON PRIME CODE MP1026 on all videos selected