Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

Discus and support Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working in XBoX Sales and Promo to solve the problem; Hi there, Purchsed 12M Xbox live with free £10 (2x £5) credit from Amazon.co.uk on July 12th. Have been trying to redeem codes but keep getting an... Discussion in 'XBoX Sales and Promo' started by Cheesyslug, Jul 31, 2016.

  1. Cheesyslug
    Cheesyslug Guest

    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working


    Hi there,

    Purchsed 12M Xbox live with free £10 (2x £5) credit from Amazon.co.uk on July 12th.

    Have been trying to redeem codes but keep getting an error message Error 0x80122727

    The code recognises that it is for £5 but when I click redeem it says "something went wrong"

    Spoke to Sarah P on Live chat and she confirmed codes were showing as active but advised I post here for a resolution.

    Please advise!

    Thanks for your time and help.

    :)
     
    Cheesyslug, Jul 31, 2016
    #1
  2. Mini Pajo
    Mini Pajo Guest
    Avatar promo item not recived

    hi can you help i purchased a prepaid xbox live gold membership with 12m/1month plus a free COD black ops 2 cap for my avatar yet its been nearly 5 months and still have not received my BO2 cap yet can you help and tell me why
    i have not received it.
     
    Mini Pajo, Jul 31, 2016
    #2
  3. WIESIL
    WIESIL Guest
    XBox Live tenure

    I checked my gold tenure on the link eG x Thee Elf posted and mine says

    Prepaid 12M Xbox LIVE Gold this one isn't canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    Prepaid 12M Xbox LIVE Gold canceled

    gold 1 month free trial canceled

    but yet I have no number next to my name
     
    WIESIL, Jul 31, 2016
    #3
  4. skacel06
    skacel06 Guest

    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

    Hi Cheesyslug - I'm in the same boat, spoke to Keno on Live Chat, 12 month worked ok but the 2 codes didn't.

    He said that it looked like a possible regional mismatch (on checking at his side said the currency is SLK or Slovakia although 2 x £5 on the Amazon receipt) and i was to include this reference number 1349389019.

    Hope someone can help us, i spent an hour doing checks this morning - located in the UK

    Best regards

    Neil
     
    skacel06, Jul 31, 2016
    #4
  5. Cosminiion
    Cosminiion Guest
    Cosminiion, Jul 31, 2016
    #5
  6. Miss Bijoux
    Miss Bijoux Guest
    Hey guys -

    Thanks for posting. If you guys could Private Message me the full 25 digits of the codes in question, we can investigate a little further.

    Thanks! Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working :)
     
    Miss Bijoux, Aug 1, 2016
    #6
  7. Cheesyslug
    Cheesyslug Guest
    Sent PM yesterday, no reply yet.
     
    Cheesyslug, Aug 2, 2016
    #7
  8. Mister Cizl
    Mister Cizl Guest

    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

    Hey Cheesyslug! XCosmo BOLTz is correct that the error code you're seeing generally means the codes have expired. do you know if an expiration date was included when you received the codes? Post back and let us know!
     
    Mister Cizl, Nov 3, 2018
    #8
  9. Cheesyslug Win User

    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

    Sent PM yesterday, no reply yet.
  10. skacel06 Win User

    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

    Hi Cheesyslug - I'm in the same boat, spoke to Keno on Live Chat, 12 month worked ok but the 2 codes didn't.

    He said that it looked like a possible regional mismatch (on checking at his side said the currency is SLK or Slovakia although 2 x £5 on the Amazon receipt) and i was to include this reference number 1349389019.

    Hope someone can help us, i spent an hour doing checks this morning - located in the UK

    Best regards

    Neil
  11. Mister Cizl Win User

    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

    Hey Cheesyslug! XCosmo BOLTz is correct that the error code you're seeing generally means the codes have expired. do you know if an expiration date was included when you received the codes? Post back and let us know!
  12. Miss Bijoux Win User

    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

    Hey guys -

    Thanks for posting. If you guys could Private Message me the full 25 digits of the codes in question, we can investigate a little further.

    Thanks! :)
  13. Cosminiion Win User

    Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

Thema:

Amazon.co.uk £5 prepaid codes received with 12M Xbox Live not working

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