Am trying to cancel my Xbox game pass subscription however is giving error msg. I have been...

Same issue here. My subscription has been active for a year and for the past week I haven't been able to access any Game Pass content. I'm still trying to resolve this as the support is so inaccessible. I even get error messages when trying to cancel the
subscription!

Hello Xbox Manager and the community I do not know if this error is happening to you at the moment, but I wanted to see if you could give me a solution ... what happens is that when I start the Game ROCKET LEAGUE, the game does not start. He says
that I have to verify if my Xbox Game Pass subscription is valid and about 8 months ago I had canceled my subscription to it and ... now, when I start the game, he tells me that I wait for his Answers 🙋‍♂️🙌

Hello! so since its a cancelled subscription you would have to redo the subscription and or pay for the game which is why you have an error code since the subscription was cancelled hope this helps have a gret day!

I think they sold the game pass for the console

but i don't have a console

can I somehow cancel on my account cancel 30 days of the game pass for the console and instead give me a game pass for the PC?

Go to this link https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

A few months ago one of my accounts was hacked by a user and they hijacked my account to firstmailer.net account. I apparently don't have enough info to recover the account.

However I am still being charged my monthly Game Pass subscription. I am unable to cancel this subscription because they refused to recover my account back to me.

Canceling the subscription from the Xbox side would require you having access to the account to login and cancel it.

If you are unable to recover the account then your only other option would be having your bank block any future charges.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

You can try canceling the subscription and if you're eligible you should see "cancel and refund immediately". Go to https://account.microsoft.com/services.

By the way, if you have for example an active PC Game Pass or Game Pass for Console when you subscribed to Xbox Game Pass Ultimate, the subscription time that you had was already converted, and canceling it will cancel them as well.