Am I missing reward points?

Discus and support Am I missing reward points? in XBoX Rewards & Social to solve the problem; Hello. I have been using Xbox Rewards for a long time and have enjoyed collecting points and redeeming my rewards. However, I've noticed that I am no... Discussion in 'XBoX Rewards & Social' started by Paul Webb, Nov 9, 2017.

  1. Paul Webb
    Paul Webb Guest

    Am I missing reward points?


    Hello.

    I have been using Xbox Rewards for a long time and have enjoyed collecting points and redeeming my rewards. However, I've noticed that I am no longer earning rewards for things like game purchases or renewing my Xbox Live membership. Can you please check
    to see if there is an issue with my account, or am I overlooking something?

    Thanks

    Paul

    :)
     
    Paul Webb, Nov 9, 2017
    #1
  2. I am missing rewards

    hello I am missing the rewards for October and November and the spooky rewards
     
    CTR EliteShot, Nov 9, 2017
    #2
  3. I am missing rewards

    it is for both game pass and Xbox quest
     
    CTR EliteShot, Nov 9, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Am I missing reward points?

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
     
    Smwutches, Nov 9, 2017
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Orion the Elder,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
    YOU! We've got your answer here.
    " (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
    as of July 2014.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. We see that you have been earning Credits on your purchases, like your Goat Simulator purchases in September. You can check your current MyVIP level/progress at (Xbox Live Rewards).
    Note that MyVIP payback is awarded as a monthly whole by the 15th of the following month as sated in the FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    So it is too early to see Credit for your purchase this month.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Smwutches Win User

    Am I missing reward points?

    Are there any specific offers you're looking for credits from? In order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least 1 star level in order to receive VIP rebates.

    As of July 1, 2014, there are no offers to receive credits for renewing gold.
  7. XBLRewards8 Win User

    Am I missing reward points?

    Hello Orion the Elder,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as MyVIP payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

    In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as mentioned in our pinned announcement at the top of the forums titled "HEY
    YOU! We've got your answer here.
    " (https://forums.xbox.com/en-US/thread/2f5ffacb-bf1e-4fca-8764-f57f69556e55), we no longer award Credits for Xbox Live Gold renewals
    as of July 2014.

    MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December
    2016. We see that you have been earning Credits on your purchases, like your Goat Simulator purchases in September. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).
    Note that MyVIP payback is awarded as a monthly whole by the 15th of the following month as sated in the FAQ:

    When will my MyVIP Rewards Credits be deposited into my Microsoft account?

    The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
    terms. Be sure to keep an eye on MyStatement on the
    MyRewards page to track your progress and watch your Rewards Credits total grow!

    So it is too early to see Credit for your purchase this month.
  8. XBLRewards8 Win User

    I am missing multiple rewards points

    Hello BoldCougar26,

    We see that one of your purchases last month went towards our add-ons for Games with Gold offer. However, the amount you spent on that was a few cents short to complete it. We'll throw in the spare change and adjust your purchase for you to complete that
    offer. You should see this change by the end of next week. Regarding your other purchase for Forza, we calculate MyVIP on every $10. Since that purchase was beneath that amount, it was reserved to go towards a $10 amount in a following month.

    About your Throwback Thursday purchase, there was an issue with that offer that we have just resolved. You should see the Credits for that offer appear shortly. Apologies for any inconvenience caused by the delay.
  9. Smwutches Win User

    I am missing my rewards points.

    It's best to post in the Xbox Rewards Questions forum in order for support to check your account. Keep in mind that in order to receive credits, your purchases either have to be eligible for a specific offer on the site at the time, or you need at least
    1 star level in order to receive VIP rebates.
  10. Smwutches Win User

    I am missing points

    Support will double check, but keep in mind that the credits for the Ghost Recon offer should show as pending about 15 days after the game shipped as long as you purchased a physical disc from microsoftstore.com (digital purchases were not eligible).
Thema:

Am I missing reward points?

Loading...
  1. Am I missing reward points? - Similar Threads - missing reward points

  2. Xbox Insider: Store menu bar missing + Report a problem QR code not working

    in XboX Insiders
    Xbox Insider: Store menu bar missing + Report a problem QR code not working: I’m part of the Xbox Insider program (Preview build) and I’m experiencing some issues after the latest update. First, the Xbox Store seems to be broken. The menu bar/navigation is completely...
  3. Xbox Store menu bar missing + QR code for report problem always expired

    in XboX Insiders
    Xbox Store menu bar missing + QR code for report problem always expired: I’m having multiple issues since the latest Xbox system update. First, the Xbox Store is broken for me. The menu bar/navigation is completely missing, so I can’t properly browse categories or...
  4. Why is Jewel and the daily login bonus ( for Microsoft rewards) missing from the Xbox app...

    in XBoX Accessibility
    Why is Jewel and the daily login bonus ( for Microsoft rewards) missing from the Xbox app...: Typically each morning I go to the Xbox app and play a level of jewel to get 30 Microsoft reward points. I also get another 15 points as a daily login bonus. It's also an option to play a PC game...
  5. missing redeemed reward store credits

    in XBoX on Windows
    missing redeemed reward store credits: so i used some of my reward points to get some store credits however i have just noticed that they seem to have been removed so i was never able to use them on my purchases. i did forget about the...
  6. Missing Store, gamepass, microsoft rewards and all other sections on home screen.

    in XboX Insiders
    Missing Store, gamepass, microsoft rewards and all other sections on home screen.: Is anyone else having the problem of all the sections on the home screen missing and the only ones that show are games and add more? And when I try to add them back to says my list is full....
  7. Weekly rewards reset but I never missed a week?

    in XBoX on Windows
    Weekly rewards reset but I never missed a week?: Hey there. So I'm wondering why my weekly set from the xbox rewards reset as I was on my 84th week. Is there any way I can get it back please? c9fad0e5-fcf2-4d56-ba44-55334dafb8bd
  8. I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i...

    in XBoX on Windows
    I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i...: I am missing microsoft rewards points. I have earnd 43899 and have redeemed 38000 so i should have 5899 but i only have 2890 881d0fb3-e604-4e58-829a-e4db5db72f9d
  9. Microsoft Rewards - how to contact support to get missing rewards points added

    in XBoX Games and Apps
    Microsoft Rewards - how to contact support to get missing rewards points added: Hello, I have had some Xbox rewards points not track, and I've tried contacting support - via this form Rewards Support (bing.com) - however they don't respond to any of my requests. I've tried...
  10. Why do I always miss out on reward points when I preorder games?

    in XBoX Sales and Promo
    Why do I always miss out on reward points when I preorder games?: I always preorder my games digital, but for some reason I never get the rewards points. Like right now I bought assassin's creed Valhalla and I didn't receive the 6000 points....