Am I doing something wrong trying to get the game pass from pdp?

Hi there Tim, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

As you mentioned, after the first confirmation email, you should receive a second email, this time containing the 25-digit Game Pass code that you need to redeem at:

https://account.microsoft.com/billing/redeem

I recommend checking your email's junk/spam folder, as the second email might be there.

You can find step-by-step instructions, including images, on how to redeem your code on the official PDP website:

https://support.pdp.com/hc/en-us/articles/6918215894541-Xbox-Game-Pass-Promotion-

If the code is not in your junk/spam folder, and more than 48 hours have passed since the first email, you should contact PDP Support directly as they are the ones responsible for providing the Game Pass code through a second email.

You can reach out to their Support through the following link:

https://support.pdp.com/hc/requests/new

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Thanks for the info. Appreciate someone answering the question. I quite new to Xbox so I'm still learning things

Hello!

I'm a Independent Advisor. I will be glad to help you.

The offer price may be visible to everyone who sees the subscription listed in the Microsoft Store, but only eligible accounts are eligible for that price, usually accounts that have never been subscribers before.

Best regards.

There's something definitely wrong with this game with game pass. It only has few teams and i am not getting any achievements as well.

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey fallen, how are you today? Hope you're well.

So, you tested 3 headsets in both the Series controller and One controller and it didn't work at all? The console does not even recognize that the headsets are connected?

Try to access the audio settings on the console (with any headset connected in the 3.5mm jack):

Hit the xbox button on the controller > drag right to settings > click on audio > it will open three options for you to adjust the volume.

The first leave at most.

The second is "headset chat mixer" leave in the middle to hear both console and chat sounds or all the way to the left on the control symbol to hear only console sounds (music, games, etc.)

And the third, at your discretion, is the microphone volume.

If the options are greyed out, your console is not recognizing that the headsets are connected. In that case might be the console or the controllers. But since you test another controller, might be the console indeed.