Am I able to send in my Xbox Elite Wireless Controller Series 2 to Microsoft for them to fix?

Discus and support Am I able to send in my Xbox Elite Wireless Controller Series 2 to Microsoft for them to fix? in XBoX Accessibility to solve the problem; My Xbox Elite Wireless Controller Series 2's RB either doesn't work when I press it or has a delayed input, and my warranty has expired. So am I still... Discussion in 'XBoX Accessibility' started by Matthew Chapin, Dec 24, 2023.

  1. Am I able to send in my Xbox Elite Wireless Controller Series 2 to Microsoft for them to fix?


    My Xbox Elite Wireless Controller Series 2's RB either doesn't work when I press it or has a delayed input, and my warranty has expired. So am I still able to send in the controller to Microsoft so they can fix it for a fee?

    :)
     
    Matthew Chapin, Dec 24, 2023
    #1
  2. Gerardo CG Win User

    Am I able to send in my Xbox Elite Wireless Controller Series 2 to Microsoft for them to fix?

    Hi there Matthew C, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    Yes, the Elite Series 2 controller is the only controller that can be officially sent for repair with Xbox if its warranty has expired.

    You can view the repair cost at the following link in the section that says "Out-of-warranty service costs":

    https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

    Please look for the cost according to your region in that section.

    Within the same link, you can find detailed instructions on how to place the repair order.

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  3. eric williams2 Win User

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    Microsoft Xbox Elite Series 2 Wireless Controller
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  6. XBF Crystal P Win User

    Xbox elite series 2 controller issue, anyone else having this problem?

Thema:

Am I able to send in my Xbox Elite Wireless Controller Series 2 to Microsoft for them to fix?

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