always quits to desktop while loading a puzzle

Discus and support always quits to desktop while loading a puzzle in XBoX Games and Apps to solve the problem; i cant blieve it, I made a complete new windows 8.1 installation on a new partiton but the problem still there: when the puzzle is loading (after 30%... Discussion in 'XBoX Games and Apps' started by R0Y MUNS0N, Dec 29, 2014.

  1. R0Y MUNS0N
    R0Y MUNS0N Guest

    always quits to desktop while loading a puzzle


    i cant blieve it, I made a complete new windows 8.1 installation on a new partiton but the problem still there: when the puzzle is loading (after 30% on the loading bar) it crashes to the desktop without any failure message, minesweeper crahes too in adventure
    mode

    :)
     
    R0Y MUNS0N, Dec 29, 2014
    #1
  2. R0Y MUNS0N
    R0Y MUNS0N Guest
    Adventure Mode and Windows 8.1

    yes I did everything mentioned (no app updates available), but always happens the same thing: crash to the desktop while loading adventure mode
     
    R0Y MUNS0N, Dec 29, 2014
    #2
  3. Claredb2-[xboxvenue]
    Claredb2-[xboxvenue] Guest
    Loading... Loading... Loading

    I can play MS Jigsaw on my Surface Pro 4. But when I try to play on my desktop computer, I can log on to my account and see my puzzles. But when I try to load a puzzle, it hangs on the Loading screen.
     
    Claredb2-[xboxvenue], Dec 29, 2014
    #3
  4. Garmonbozia81
    Garmonbozia81 Guest

    always quits to desktop while loading a puzzle

    Hello R0Y MUNS0N,

    Please try the solutions offered in our FAQ, specifically the ones related to manually checking for Windows updates. Game crashes on launch are often the result of missing Windows updates.
     
    Garmonbozia81, Jan 15, 2015
    #4
  5. Garmonbozia81 Win User

    always quits to desktop while loading a puzzle

    Hello R0Y MUNS0N,

    Please try the solutions offered in our FAQ, specifically the ones related to manually checking for Windows updates. Game crashes on launch are often the result of missing Windows updates.
  6. R0Y MUNS0N Win User

    Adventure Mode and Windows 8.1

    yes I did everything mentioned (no app updates available), but always happens the same thing: crash to the desktop while loading adventure mode
  7. OsteoidElf38840 Win User

    crashing

    This is exactly was is happening to me. Now I can't even load puzzles that I've nearly completed, very frustrating, it gets to the very end when loading and then just goes back to the desktop.
  8. terrytoenges Win User

    microsoft jigsaw puzzles will not load, what can I do?

    I always have to do it twice. The first time I click to load a puzzle, I get the revolving circle and not the ad. I close it and do it again and the ad comes up and plays then the puzzle loads. It does this every time for me. The puzzle never loads on the first try. I use my own pics to make puzzles or get pic off the net.
  9. Darthus27 Win User

    New games available early

    Huh, I'm getting a weird issue with DC: Spotlight where it loads up, goes to the Music Downloads Are Not Rated the ESRB screen, then "crashes" back to desktop. it also takes quite a while to move through each of these steps, and took a while to move through
    purchasing. Is anyone else having this issue/is this an issue with Microsoft's servers?
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