Also didn't get my code for 3 months

Discus and support Also didn't get my code for 3 months in XBoX Sales and Promo to solve the problem; Order number: 6414824504 Purchased on January 24th ddf6e67e-d32d-43fa-ba2d-73f7ed26d23a Discussion in 'XBoX Sales and Promo' started by DoubleAgent24, Mar 19, 2018.

  1. DoubleAgent24
    DoubleAgent24 Guest

    Also didn't get my code for 3 months


    Order number: 6414824504

    Purchased on January 24th

    :)
     
    DoubleAgent24, Mar 19, 2018
    #1
  2. Canadian Tech Guy
    Canadian Tech Guy Guest
    Didn't get code for 3 free months

    I got a free month trial back Mar 8, 2017 for Groove music and I should have gotten the 3 months code within 30 days as per the disclaimer on this link:

    https://www.microsoft.com/en-us/groove/evergreenplusthree.aspx?crm=groove

    I still have not received the codes. I was charged for the next month, so I called in and had that reversed. They suggested I post my issue here, and give reference number [MOD Removed - Please see

    Forum Guidelines    ]

    How can I get my 3 extra free months?

    Keith R
     
    Canadian Tech Guy, Mar 19, 2018
    #2
  3. Mister Mascot
    Mister Mascot Guest
    Didn't get code for 3 free months

    Hey there Keith,

    We've sent your eligible code to your Xbox Live Message center. Be sure to take a look

    Xbox Live Messages    . If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting    .

    Cheers!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Mar 19, 2018
    #3
  4. Mister Quasar
    Mister Quasar Guest

    Also didn't get my code for 3 months

    Thanks for letting us know! Please check your Xbox Live messages for more information regarding this promotion.
     
    Mister Quasar, Mar 21, 2018
    #4
  5. Mister Quasar Win User

    Also didn't get my code for 3 months

    Thanks for letting us know! Please check your Xbox Live messages for more information regarding this promotion.
  6. Mister Mascot Win User

    Didn't get code for 3 free months

    Hey there Keith,

    We've sent your eligible code to your Xbox Live Message center. Be sure to take a look

    Xbox Live Messages    . If you're having any issue redeeming codes you can also try

    Prepaid Code Troubleshooting    .

    Cheers!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  7. scottieboy1794 Win User

    Didn't receive my promotional code for 3 months of Groove Music

    I also didn't get my email or message about my additional 3 months either. Please check into this.
  8. Mister Mascot Win User

    My 3 month code didn't give bonus month

    Hey there SkyBombers14,

    Thanks for posting, but please refrain from posting codes on the forums. Since the forums are public facing, I'd hate to see someone snag your code from you. If the code was successfully redeemed on your account, but you're not seeing the full time. You'll
    want to reach out to the chat/phone teams for a closer look, they'll have the tools to take a closer look at the code.
    Contact Xbox Support
  9. Mister Cizl Win User

    I didn't get my 3 free months code for Groove

    HeyBIG G 204! I have sent your info along to the proper teams. As soon as i hear anything, I will be sure to update you here. Thanks!
Thema:

Also didn't get my code for 3 months

Loading...

  1. Also didn't get my code for 3 months - Similar Threads - didn't code months

  2. I signed up for xbox ultimate and didn't recieve the 3 month discord nitro code.

    in XBoX Sales and Promo
    I signed up for xbox ultimate and didn't recieve the 3 month discord nitro code.: I have never had discord nitro before so i don't know why i didn't get the benefit. 710cebb4-0206-449e-bd60-518239f86eae

  3. The 3 month Xbox gamepass code I was given didn't work

    in XBoX on Windows
    The 3 month Xbox gamepass code I was given didn't work: Hi, I purchased an AMD Ryzen 9 3900X on Amazon which was bundled with a 3 month subscription to Xbox Gamepass for PC. I followed the instructions, redeemed the code, after which it told me to...

  4. Didn't receive free 3 month Gold code

    in XBoX Sales and Promo
    Didn't receive free 3 month Gold code: I was directed here by customer support. I participated in the buy three months of Gold get three free. I waited til the date (3-15-18) I was supposed to receive it by. I still haven't received...

  5. Didn't receive the 3 month code from the PUBG Bogo

    in XBoX Sales and Promo
    Didn't receive the 3 month code from the PUBG Bogo: Xbox Live Gold | Xbox Didn't receive the other code token 6a09172b-4a85-41dd-b857-3bd20f51e0b8

  6. Didn't receive my 3 month free Groove Music code

    in XBoX Sales and Promo
    Didn't receive my 3 month free Groove Music code: I have been on to Xbox support about my Groove Music issue and I have these reference numbers, [MOD Removed - Please see Forum Guidelines] regarding it. The bottom line is, I signed up to 30...

  7. Groove 4 month free music pass promotion- didn't get promo code

    in XBoX Sales and Promo
    Groove 4 month free music pass promotion- didn't get promo code: I signed up for the Groove promotion for a free Music Pass for 4 months. See this link:...

  8. My 3 month code didn't give bonus month

    in XBoX Sales and Promo
    My 3 month code didn't give bonus month: Entered my 3 month subscription code on the app. Said 3 month plus bonus one month. Should have brought me to July but only to June. Code: [MOD Removed] 28cb719f-8ed9-456e-9709-04f601793c03

  9. Bought 1 month Xbox live on my Xbox 360 but I didn't get a 25 letter code help

    in XBoX on Consoles
    Bought 1 month Xbox live on my Xbox 360 but I didn't get a 25 letter code help: So I just bought a 1 month Xbox live on my Xbox 360 from microsoft on the computer, and I got an email about it on my hotmail, and I went to check my Xbox live but it isn't activated or anything,...

  10. Says my code has been used but it was by me and I didn't get my 3 month live redeemed

    in XBoX on Consoles
    Says my code has been used but it was by me and I didn't get my 3 month live redeemed: i redeemed a 3 month xbox live code but then a Microsoft error occurred so I tried the code again and it said it had already been used but that was obvious it was used by me. However I cannot get...