Alpha Ring/Two Consoles: Game/App Closing Navigation Issue

Hi SnoFox,

This has been a known issue for a while now and acknowledged by the Xbox Preview team and were testing a fix for this issue in the Alpha ring back in December. Since then, there has been no updates but based on this

article I'm assuming the issue was resolved in the Alpha ring preview update but doesn't seem to have gone live yet. There could have been some setbacks or the issue re-surfaced.

This was being tested in the Alpha ring, which is the first ring to test preview updates and requires an invitation to join, and has preview updates with the potential to have the most bugs so it's possible it's stalled in the Alpha ring.

My suggestion is to report the issue through the Xbox Insider Hub app, which you can do so by the report a problem option in the power menu after you have the app downloaded.

https://support.xbox.com/xbox-one/console/xbox-insider-hub-report-a-problem

If you join the Insider program, eventually it should get pushed to the other preview rings and you can get the fix in an upcoming preview update before it would go live.

Hi, I tried to private message you but it didn't work.

You have to be in the insider preview to download the avatar beta app. It works on the original Xbox One, the Xbox One S and Xbox One X. It is not rolled out by console model but by which Insider Preview ring you are in. It has now been rolled out to all
rings.

Insider Preview has Alpha Skip Ahead, Alpha, Beta, Delta and Omega rings. Alpha Skip Ahead and Alpha are invite only from the development team. You can use any Xbox One family of console in any of the rings.

Hi David,

Thank you for coming to the Xbox forums. This is a known issue that is being worked on currently in the alpha ring of the Xbox Insider program. The alpha ring had an update yesterday and a blog post on

Xbox Wire states it's being tracked.

"My Games and Apps

• We are tracking the video corruption issue with Youtube and Netflix 4k playback."

You can always help with the process by reporting the issue through the Xbox Insider Hub app. Just follow this guide

"How to provide feedback as an Xbox Insider" for instructions on how to report the issue.

On the console it's only available if you are in the alpha ring. If not, you'll have to use the Xbox beta app through Windows 10.

If your friend is in the Xbox Insider Program, it might be that the Guide re-arrangement feature is currently in testing for the Alpha and Alpha Skip-Ahead rings. He could start the Xbox Insider App and check which ring he is enrolled in.

If he's eligible, he might have the chance to move up to an Alpha ring, but also at the risk of new stuff not working. So he should really consider if it's worth moving up to a less stable ring.

When that new feature is being released to lower rings or the general public depends on how many issues the Alpha Testers find with the feature.

Only if it's considered to run stable, it'll be released to lower rings or for general availability.