Alpha Insider OS updated on 5th or 6th april. I have 2 ISPs and used to switch between them...

Hello Duncan Scott,

Thank you for posting in Microsoft Community.



Are you part of Xbox Insider? We notice there is an update exclusive for Alpha ring on 4th of October and you may be part of them - Xbox Insider Release Notes - Alpha (2310.231001-2200) - Xbox Wire. If yes, please send report to the Team Xbox for resolution of this and see if there is a new update for the apps too. You may check new update fot the console again because Xbox Insider Release Notes - Alpha (2310.231004-2200) - Xbox Wire was released on 6th of October. Or send your report to Team Xbox using Report a problem tool of the console.



Otherwise, please let us if you have updated both Netflix and prime video apps. Also, what is your current OS version:

1. Press the Xbox button to open the guide.
   
2. Select Profile & system > Settings > System > Console info. Your OS version is shown in the second column.
   

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Microsoft Community Moderator

ok, on the second column, I have 6 different infos (I have them in french), 3rd and 4th are identical between my 2 xbox. 1st, 2nd, 5th and 6th are different.

About browser version, I looked at option "manage app" and both versions appeared identical as far as I can tell.

This was a known issue with consoles enrolled in the Alpha Skip Ahead Insider preview.

Is your console enrolled in a Insider preview? If so, download the latest OS update.

Check Xbox Insider Forum on Reddit. This forum is for General release OS.

Update! I fixed the issue! It's something going on with the latest console update for the Alpha Group in the Xbox Insider Program.

I switched to the Beta group and this seems to have resolved the issue.

You just have to continue to be active in the program, take part in surveys, etc. but Alpha is also by invite only so you would have to wait to be invited into it by Microsoft.

How do the Xbox One Update Preview rings differ and how do I change rings?

There are four Xbox One Update Preview rings, which allow you control when and how often you will get early access to console updates. You’ll gain access to rings based on your activity as an Xbox Insider. If you’ve been invited to more than one ring, you
can switch between them from the Xbox Insider Hub.

The current Xbox One Update Preview rings are:

• Alpha – Open on an “invite only” basis and receives updates at the earliest point in the preview window.
• Beta – Open to Xbox Insiders with a Program tenure of 3 or more months and an Xbox Insider XP Level of 5 or higher. This ring receives updates shortly after Alpha.
• Delta – Open to any Xbox Insider with a tenure of 1 or more months that has reached Xbox Insider Level 2 or higher. Depending on certain edge cases where further attention is required from Alpha or Beta rings, Delta Insiders may receive
  system updates before Beta, though this is not a common scenario. Additionally, while early system updates are not guaranteed across the Delta ring, all Delta Insiders will receive the update prior to GA.
• Omega – Open to anyone and receives system updates shortly before the GA (General Availability) release.