Allow Variable Refresh rate grayed out on Xbox Series X

Discus and support Allow Variable Refresh rate grayed out on Xbox Series X in XBoX Accessibility to solve the problem; My husband bought an LG UN8500 tv for his xbox series x. He is trying to play a game and the picture quality is not great. There seems to be a refresh... Discussion in 'XBoX Accessibility' started by SenoraAlphonse, Nov 13, 2020.

  1. SenoraAlphonse
    SenoraAlphonse Guest

    Allow Variable Refresh rate grayed out on Xbox Series X


    My husband bought an LG UN8500 tv for his xbox series x. He is trying to play a game and the picture quality is not great. There seems to be a refresh rate issue. We tried to click on allow vrr but we cant. Does anyone have any idea whats going on?

    :)
     
    SenoraAlphonse, Nov 13, 2020
    #1
  2. Ollieish1
    Ollieish1 New Member
    Hi,
    I am having the same issue with my Xbox Series X and monitor, and haven't been able to resolve following the above.

    I have an HP 27q 1440p 144hz monitor, which support AMD Freesync and has an HDMI 2.0 port. I've hooked my Xbox X up using the Xbox X supplied cable (high speed), and enabled the Gaming-FreeSync viewing mode on my monitor.

    But the VRR is still greyed out, even after a hard reset of the xbox? I can set 1080p at 120hz, or 1440p at 60hz.
    1440p at 120hz should be possible??

    Any help would be appreciated, can provide images if required.
    Many thanks!
     
    Ollieish1, Nov 18, 2020
    #2
  3. warning634 Win User

    Allow variable refresh rate grayed out

    Hi guys

    Yup i needed to turn it on in the settings 😂 rookie mistake.

    so now i have enabled varible and 120hz, it changed it to 1080p and not 1440, if i select 1440 then it changes to 60hz, is that right?

    can i not have 120hz with 1440?
  4. coco meat train Win User

    Allow variable refresh rate grayed out

  5. XBF George L Win User

    Allow variable refresh rate grayed out

    Hello Warning!

    Can you give us a few more details about what is greyed out? Is it he options regarding 4K features for the Xbox One X. If that is the case you would need to be connected to a 4K TV for it to automatically detect and give you access to those settings.

    Hope this helps

    Thanks for reaching out I look forward to your reply for more information about your issue
  6. XBF Lance J Win User

    Allow variable refresh rate grayed out

    Hey Warning,

    In order to setup 120Hz on a 1440 TV or Monitor it must meet certain requirements and must be enabled from the settings. Simply follow our Display
    Settings     page.
  7. Echo4Ent Win User

    Allow variable refresh rate grayed out

    Hopefully we can get you rolling.

    Have you enabled FreeSync on the monitor itself? It is OFF by default, and needs to be turned on in the Monitors On Screen Menu.

    After it is enabled on the monitor the Xbox One X should recognize the capability (May require restart after enabling on the monitor)

    Good Luck!
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Allow Variable Refresh rate grayed out on Xbox Series X

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