Allow Downgrade from Gamepass Ultimate to Gold

Discus and support Allow Downgrade from Gamepass Ultimate to Gold in XboX Insiders to solve the problem; I just lost 4 months of xbox live gold and had to re purchase my 12month subscription because I accidentally purchased a month of ultimate. So i... Discussion in 'XboX Insiders' started by /u/RareApe2579, Feb 28, 2020.

  1. Allow Downgrade from Gamepass Ultimate to Gold


    I just lost 4 months of xbox live gold and had to re purchase my 12month subscription because I accidentally purchased a month of ultimate. So i refunded the ultimate and lost the rest of my 12 month Gold subscription. I contacted the helpline and they were not very helpful with the situation and just told me to repurchase gold

    submitted by /u/RareApe2579
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    /u/RareApe2579, Feb 28, 2020
    #1
  2. Shadowskill08 Win User

    Xbox gamepass ultimate

    Xbox Live Gold is included in Xbox Gamepass Ultimate. You would only need to resubscribe for Xbox Live Gold if you were to downgrade from Gamepass Ultimate later.
  3. Tezzarrific Win User

    How to Downgrade from Ultimate to Core at Original Price

    when you upgraded it converted your remaining gold/core time into gamepass ultimate. it cannot be downgraded.
  4. Panno92 Win User

    Changing Xbox subscription from gamepass to gold

    No you don't need to cancel the subscription, you will simply need to wait the natural expiration.

    From what you have written I think that you have a Gamepass Ultimate (which already includes all Gold benefits), therefore your only way to have only an active gold is this:

    - cancel the recurring billing for Gamepass Ultimate (already done)

    - wait until the natural expiration of Gamepass Ultimate

    - Buy a Gold Membership Card or activate the gold subscription on the xbox store

    Unfortunately there is no way to make a direct downgrade from Gamepass Ultimate to Gold

    I hope this could help you
  5. Smwutches Win User

    Xbox live

    It depends on what you did to try to downgrade. In order to downgrade from Ultimate to just a standard Gold subscription, you would need to cancel Ultimate (or wait for the subscription to run out). Once it has completed ended, then you add a new Gold subscription.

    If you tried to downgrade by adding a standard Gold subscription, the Gold would have been converted to Ultimate instead of changing the type of subscription. Then by cancelling Ultimate, you cancelled everything.
  6. ngocphi Win User

    Upgraded from Xbox Live Gold to Game Pass Ultimate & Got Charged for Both

    Keep in mind gamepass does NOT include gold.

    Only gamepass ultimate does

    Gamepass itself only allows access to the games that is it not multiplayer
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Allow Downgrade from Gamepass Ultimate to Gold

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