All services for the Xbox console failing

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I have here steps that we can try, please perform an extended powercycle and reset your network hardware by following the steps below:

1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

Hi, how are you? Try to add all your friends directly from the console, sometimes the xbox services fail or are under maintenance. Good day.

If you tried all of that and it's still not working then your optical drive has failed and your console needs to be serviced.

Hi, after a service repair the Xbox comes with a 90 day warranty, if all else fails please hurry and request the Xbox be looked at again.

What is my warranty after my console or Kinect is serviced?

We provide a post-service warranty. The length of the warranty depends on whether the service was in warranty or out of warranty:

•In-warranty service: If your Xbox console or Kinect sensor was serviced within the original warranty period (free repair), you receive either the balance of your original warranty or 90 days, whichever is longer.

•Out-of-warranty service: If your Xbox console or Kinect sensor was serviced outside of the original warranty period (paid repair), your serviced product has a 90-day warranty.

Your console needs to be serviced. It could be a failing optical drive or a failing graphics adapter. http://myservice.xbox.com