all of sudden tv line lost and have to put my pass word in every time I turn my Xbox one on

leen5 · Jun 18, 2019

My x box one is asking me to hook up my Satellite or cable never had those. Why now after 3 years. Thanks

:)

XBF Crystal P

Hi there leen5,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the Xbox One. In reference to your inquiries, try checking out the following articles for more information on Sign in preferences, and setting up live TV on your Xbox One:

Give this a shot and let us know the results.

tobias turner

Hello im a havin a similar problem but my xbox one x is turning on but shows no picture? Tried it on 2 tvs the same result been workin fine all of a sudden its crashing wont go into safe mode tried every possible fix online nothing works. Is my xbox one x gone?

TheDrunkPanther

I was playing games fine last Friday but all of a sudden my xbox burnt rings in my discs and freezes every time I put a game in it. Only downloaded games work properly.

HonorableSumo5

I also get nothing but the "We have lost your TV signal" notification whenever I try to turn on the TV. I have searched these forums and tried every solution offered. No help, still no TV. This has been going on several days now and should have been fixed.
One of the reasons I switched to xbox one from 360 was the all-in-one aspect . If I have to hook up my TV separately I might as well have kept my 360.

DTM

I'm going to explain the issue I am having that sounds like the same you all are experiencing. For one, I have the surround sound (beta) option ON for TV and have my DirecTV box set up with my Xbox One. So, if I turn on my Xbox after being in the idle state
listening for the "Xbox On" command and go to TV, my picture doesn't come up but it doesn't say "No input detected" like it does when it is disconnected. I then have to do a hard reset on my console by pressing and holding the power button for 5 seconds then
turn it back on after that and my TV picture comes up fine. Every time I turn my xbox off though and want to turn it back on later to watch TV, I have to repeat the process. I have found that it HAS to be linked to the surround sound (beta) option because
when I turn that option OFF, I don't have the issue of having to reset my console every time that I want to watch TV. Therefore I'm quite positive that it's a bug in the surround sound (beta) option and I'm hoping that they get this fixed. I contacted Xbox
Support on twitter hoping that they could pass this issue along to Microsoft but I'm not sure that they completely understand the issue. Anyone else having the same problems?

all of sudden tv line lost and have to put my pass word in every time I turn my Xbox one on