All of a sudden cannot connect to internet???

xPaperMoon728 · Sep 9, 2018

Okay, so: I recently started college and have brought my xbox 360 with me. I had registered it with my school's Wifi but it would not connect and support from there didn't help me. Luckily, my friend had given me his ethernet cable to use and see if that
would work. It did end up working, only from my internet connection being shared from my laptop through the ethernet cable. I was playing GTA Online and things were working perfectly fine, until it wouldn't allow me to join missions because of a connectivity
issue. I went to test my xbox live connection and it said that my xbox could connect to xbox live but that I had a strict NAT? So I followed the xbox link that it told me to try and it seemed to just mess everything up and I am back to square one. Except that
now even with my ethernet cable being plugged in, I cant connect to the internet anymore. The only solution I had to that problem before was connecting the ethernet cable to my laptop. I've disconnected and reconnected and nothing. I've tried so many things
that the related xbox articles have told me to and I have gotten to some points where I could connect only to the internet but not xbox live because of a "DNS error." So I would try to solve THAT and end up back to square one AGAIN. I tried manually inputting
the IP Address, Subnet Mask, and Gateway from the picture I took of those settings when the only problem was with the NAT, but then it would say either DNS error or IP address error. I have tried so many things and I am really getting sick of it. Some of the
suggestions from xbox after the others didn't work was to turn off and on my router or modem, but I am using my school's internet, so I can't do anything about that. It worked so well before, I don't know why this is suddenly happening. I am desperate for
answers right now.

:)

Mister Darcy-9112DFBA-C8F5-4A28-894C-8B6135A0967B · Sep 9, 2018

Cannot Connect To Xbox Live All of a Sudden?!

Hey there, gamakid2! Can you please create a new thread for us if you need assistance? We'll be much better able to assist you if you create a new topic. Thanks very much!

Mister Darcy-9112DFBA-C8F5-4A28-894C-8B6135A0967B · Sep 9, 2018

Cannot Connect To Xbox Live All of a Sudden?!

Greetings, Muttonloaf99! Did you try all the steps on the page that taidara linked? Can you let me know what specifically you have tried from the list?

Regarding your second question, can you please create a new thread about this issue? That will help us keep the thread focused on troubleshooting your first question. Thank you!

Geth · Sep 9, 2018

Depending on the quality of internet. It may not let you connect.

Also this link may help you connect or resolve some of the issue.

Xbox 360 Can't Connect to Xbox Live

Geth

Depending on the quality of internet. It may not let you connect.

Also this link may help you connect or resolve some of the issue.

https://support.xbox.com/en-US/xbox-360/networking/connection-error-solution

Mister Ohnaka

Hey iJuice!

Glad everything got worked out for you. Thanks for circling back and letting us know!

Patrat46

UPnP is over written by DMZ and dmz is over writen by portforwarding they dont interfere with each other if they all go to the same address (well other then port forwarding will do all the work other 2 just kinda sit there).

Remove port forwarding from your router. in fact restore it to factory defaults and do the same on your xbox (sys setings > network settings > your network > configure network > additional settings> restore)

Port forwarding is likely cause of your current internet issue on your pc. the router page should still load though.

i would re-download with out deleting and if it still gave me issues i would then delete and redownload. after that its time to delete and reinstall the updates (on storage select primary storage unit and pres rb lb x rb lb x ) after deleting the updates
run xbox live test and re-download them.

Apple iJuice

I tried clearing the system cache and it didn't work. I'm getting a "problem loading page" error upon trying to go to the sign in page on my PC, so I've been using my phone to access the forums because I can sign in that way. Should I still try to delete
and re-download my profile?

Apple iJuice

Yes, just one. Like I said, I didn't have all three active simultaneously and I just disabled UPnP and forwarded the ports again, still to no avail.

All of a sudden cannot connect to internet???