All my games are gone

Discus and support All my games are gone in XBoX on Consoles to solve the problem; After the recent update, all my games have disappeared from my external hard drive. In system setting storage, it list the external hard drive and says... Discussion in 'XBoX on Consoles' started by KiericSonnen77, Oct 24, 2017.

  1. KiericSonnen77
    KiericSonnen77 Guest

    All my games are gone


    After the recent update, all my games have disappeared from my external hard drive. In system setting storage, it list the external hard drive and says 242.3 GB of 2.8tb free. But under my games and apps it shows no games on the external hard drive only
    the games on the internal hard drive.

    :)
     
    KiericSonnen77, Oct 24, 2017
    #1
  2. nickbarry
    nickbarry Guest
    All my game saves are gone...

    Turned on xbox and everything was gone on my harddrive, including apps. Tried recovering my gamertag that didn't work. ms said might need to be repaired but I don't wanna pay all that money and my saves are still gone.
     
    nickbarry, Oct 24, 2017
    #2
  3. Roywilliam
    Roywilliam Guest
    All my save games are gone

    No sorry, it's a 120gb from Microsoft, my mistake. I have nothing 3rd party.
     
    Roywilliam, Oct 24, 2017
    #3
  4. Mister Mascot
    Mister Mascot Guest

    All my games are gone

    Hey there KiericSonnen77,

    Sorry to hear about the issue with the games not showing up on the console. Let's have you try to Power Cycle the console and see if that helps first.

    How to restart or power cycle your Xbox One console

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
     
    Mister Mascot, Oct 25, 2017
    #4
  5. Mister Mascot Win User

    All my games are gone

    Hey there KiericSonnen77,

    Sorry to hear about the issue with the games not showing up on the console. Let's have you try to Power Cycle the console and see if that helps first.

    How to restart or power cycle your Xbox One console

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums     for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE     for the best info.
  6. Ponyboy998 Win User

    All my games are gone.

    So it must have been a glitch. When I logged in today my Owned Games was back up to 144 and the Games With Gold is showing 32. I believe what happened was that it was reading me as not having an Ultimate Subscription. It allowed me to play online, but
    still showed Ultimate and Gold as Available Offers in the Full Library. Its now only showing EA Access in the Available Offers. Hopefully this info will help anyone with that issue in the future. Thanks for your reply Angakuit!!!
  7. dempup Win User

    All my games are gone.

    So it must have been a glitch. When I logged in today my Owned Games was back up to 144 and the Games With Gold is showing 32. I believe what happened was that it was reading me as not having an Ultimate Subscription. It allowed me to play online,
    but still showed Ultimate and Gold as Available Offers in the Full Library. Its now only showing EA Access in the Available Offers. Hopefully this info will help anyone with that issue in the future. Thanks for your reply Angakuit!!!
    Hi there!

    Glad to hear it is working again for you and thank you very much for getting back to the forum with a solution, that can hopefully help people in the future.

    Happy Gaming :)
  8. Angakuit Win User

    All my games are gone.

    Hi,

    Have you checked the 'All Owned Games' and 'Games with Gold' section of your game library?
  9. Ponyboy998 Win User

    All my games are gone.

    I did check the all owned games section, which is where it dropped from over 100 games down to the 25. The gold games icon is just taking me to offers to buy gold, but I def have Ultimate and its not expired until next month. Is that where the error
    is ocurring?
Thema:

All my games are gone

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