All links for purchases immediately hyperlink to "why cant i change my privacy settings" page.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Joshua

Are you part from a family group as organizer now?

If yes, when you did this?

Before that your account was a child account?

If you're not able to see yourself as a family organizer, try this:

Create a new account that can be considered as an adult account (try using another web browser or incognito mode).

Once done, add your main account as organizer via the link below. (you can see in the new account an "add member" button

https://account.microsoft.com/family/

Please double check that you select your main account as organizer too, not member.

Once successfully added, sign out from your account everywhere and restart your PC

Then log in your account again and try downloading the game.

Just to double check, please check if birthdate is more than 18 and change it if necessary

https://account.microsoft.com/profile

I'll be waiting for your answers, greetings from another Microsoft user!

I I cant seem to change my privacy settings on Xbox is just goes to the support page whenever I try

I I cant seem to change my privacy settings on Xbox is just goes to the support page whenever I try

same problem, iam a child account but no parent account is linked to it, everytime i tried to link one i got the page not found message, and now i cant change my privacy settings or add a parent account.....

I was redirected to "why can't i change my privacy settings?" Page instead of settings.

Thanks for helping. I really appreciate it. But when i click that link it shows me why i cant change my privacy settings. İt says that i am a member of a family. But the thing is, i am not. And i am not under 13. So do you know why that happens?