All games on Xbox game pass cause issues with computer

fleespecal · Jan 17, 2021

On every game I play on the Xbox game pass, (from my computer) causes my monitors to temporarily disconnect from my computer, causing my monitors to display "input not found" I have 2 monitors. After maybe a few minutes my computer then shuts itself off
and restarts. This problem happens with no other platform other than games from the game pass. I have tried reinstalling both Astroneer and Forza Horizons 4, both lead to no resolution. When my monitors seem to disconnect, my computer is still on as well are
my monitors, of course until they restart themselves. I have tried the classic solutions, like restarting, and using different ports/cables, and nothing seems to work.

:)

fleespecal

After contacting support it seems it may be a compatibility issue with the RTX 3060ti, there is not much you can do other than wait for compatibility to be updated.

MancSoulja

Same issue here, it started when using Norton to scan Xbox Game Pass folders would cause a BSOD, now just launching some Game Pass games will cause BSODs.

StuartATrueRed

Xbox Game Pass for PC will only work on Windows 10 1903 or higher. So your only options are to either purchase a new computer and then buy game pass or not buy game pass at all.

StuartATrueRed

The best thing for you to do, is purchase a PC Game Pass subscription. It will not cause any issues with you having Xbox Game Pass Core.

R4FTY

Hello,

I have an issue where I cannot play, download or install any games from the pc game pass service. This happened randomly about a week and a half ago and despite paying for a subcription I cannot access any of the content. I know others have posted about this but following any one of those solutions has made no progress. Is anyone able to help, please?

I'm sorry to hear that you're having trouble with the PC game pass service. The error code 0x80004005 can indicate a variety of issues, and it can be difficult to determine the exact cause without more information. Here are a few things you can try that may help resolve the issue:

Restart your computer and try again. Sometimes, simply restarting your computer can help resolve the issue.
Check your internet connection. Make sure that you have a stable internet connection, as a weak or unstable connection can cause issues with downloading and installing games.
Check for updates to the PC game pass service. It's possible that there may be an update available that will fix the issue you're experiencing.
Check for updates to your operating system. Sometimes, issues with the PC game pass service can be caused by problems with the operating system. Make sure that you have the latest updates installed.
Check for updates to your graphics drivers. Outdated or corrupted graphics drivers can cause issues with playing games. Make sure that you have the latest graphics drivers installed.
Clear the cache and temporary files on your computer. Over time, temporary files and cache can accumulate on your computer and cause issues with the PC game pass service.
Reset the Microsoft Store app. If you're having trouble with the PC game pass service through the Microsoft Store app, you can try resetting the app. To do this, go to "Settings" > "Apps" > "Apps & features," find the Microsoft Store app, and select "Advanced options." From there, you can select the "Reset" button.

I hope these suggestions help! If you continue to have trouble, it may be helpful to contact Microsoft support for further assistance.

All games on Xbox game pass cause issues with computer