All games on game pass constantly crash, but not on steam.

Mitichondria · Sep 26, 2023

As title says. Since I built my pc in 2021 anytime I've tried utilizing game pass/the Xbox app I'm incapable of getting more then an hour of gameplay without a crash, with it usually happening around 30 minutes. The majority of these crashes are just a momentary freeze followed by the game closing to desktop. Rarely I'll get a artifacted screen crash and a few times it's been a bluescreen&total reboot

Most of my system has been changed since originally building minus the motherboard, psu, storage and peripherals, problem persisted on both amd and nvidia gpus and my older ryzen 3000 cpu. I'm on the latest bios, chipset&gpu drivers, I've repaired gaming services, game bar, and the xbox app, I've fresh installed windows numerous times over the course of upgrading and my current installation is not too old. All dx libraries and redistributables packs are up to date. Closing all background apps (steam, corsair, synapse etc) seems to delay the crashes but not prevent them. Have even tried the suggestions of ending windows explorer while in game and nothing has worked.

Starfield seems to be a bigger crash risk then forza, high on life, or atomic heart were, because they can happen so frequently in some environments it makes the game unplayable without quick saving ever 30 steps. I've verified a few games that crash consistently when booted from the app do not have this issue if downloaded and booted from steam, so I'm at a loss. Any suggestions?

System specs

Ryzen 5600x

Msi b450 gaming plus max

Crucial p2 m.2

Generic Samsung sata ssd

32gb corsair ddr4 3600 cl18

Aorus rtx 3070

Evga 750w psu

:)

Rodelio P.

Hi Mitichondria!

Thanks for reaching Microsoft Community. We're here to help and let's work on this together.

I'm sorry to hear that you're experiencing issues with games on Game Pass. Based on the information you've provided, it seems like you've already tried a lot of troubleshooting steps. However, there are a few more things you can try:

1. Check for Windows updates: Make sure your Windows operating system is up to date. Sometimes, updates can fix compatibility issues with certain games.

2. Check for graphics card updates: Make sure your graphics card drivers are up to date. You can download the latest drivers from the manufacturer's website.

3. Disable any overclocking: If you have overclocked your CPU or GPU, try disabling it and see if that helps.

4. Check for conflicting software: Make sure there are no conflicting software or antivirus programs that may be interfering with the games.

5. Run a memory diagnostic: Use the Windows Memory Diagnostic tool to check for any issues with your RAM.

Hope this helps!

Regards,

RodelioP.

Rodelio P.

Hi Mitichondria!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Microsoft Community.

Thank you for understanding.

Regards,

RodelioP.

Mrxsevenx

so it still dose it just random crash the steam games play fine but game pass games random crash

KarlOnPC

Yes, I understand that.

My issue is not with porting but with the fact that Destiny 2 crashes at launch on Game Pass but not on Steam.

greggyp89

I am having the same issue...

Metro Exodus keeps crashing and changing my lights on my computer...

This is a ridiculous pain...

Should be common sense

I have the D drive selected for all my games. All my steam games and other platform game show up but Microsoft will not allow me to see my game pass games

All games on game pass constantly crash, but not on steam.