All game pass downloads fail with error 0x87E0000F

Still need help!

Weirdly if I use a VPN to the us then I can download without errors. Kills my download speed though.

I

0. Services
IP Helper – running automatic
Xbox Live Auth Manager – running manual : I’ve set to automatic but always goes back to manual
Xbox Live Game Save – not running – manual (trigger start) : I’ve set to automatic but always goes back to manual
Xbox Live Networking Service - not running – manual (trigger start) : I’ve set to automatic but always goes back to manual
Gaming Services – running – automatic : running twice once as automatic once as automatic (trigger start)

Forcing all the services to run doesn’t help

A. Disables startup programs – no difference
B. Clean boot – no difference
C. Reinstall Microsoft store
Method 1: Troubleshooting couldn’t identify the problem
Run Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"} in powershell
Get these errors:
Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.GamingServices_8.71.12001.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-600d-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-600d-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed DolbyLaboratories.DolbyAccess_3.15.694.0_x64__rz1tebttyb220 Microsoft.GamingServices_8.71.12001.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-ff0d-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-ff0d-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D06, The package could not be installed because a higher version of this package is already installed. Windows cannot install package Microsoft.VCLibs.140.00_14.0.29231.0_x64__8wekyb3d8bbwe because it has version 14.0.29231.0. A higher version 14.0.30704.0 of this package is already installed. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-7111-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-7111-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed DolbyLaboratories.DolbyAccess_3.15.694.0_x64__rz1tebttyb220. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-0004-2857-36065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-0004-2857-36065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.GamingApp_2212.1001.32.0_x64__8wekyb3d8bbwe Microsoft.YourPhone_1.22092.214.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-f811-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-f811-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.ShellExperienceHost_10.0.22621.755_neutral_neutral_cw5n1h2txyewy Microsoft.Windows.StartMenuExperienceHost_10.0.22621.1_neutral_neutral_cw5n1h2txyewy windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-4f16-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-4f16-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.GamingApp_2212.1001.32.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-361a-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-361a-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed MicrosoftTeams_22287.703.1686.3926_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-f51a-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-f51a-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.YourPhone_1.22092.214.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-361b-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-361b-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed MicrosoftWindows.Client.WebExperience_421.20070.765.0_x64__cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-751d-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-751d-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed DTSInc.DTSSoundUnbound_2022.3.12.0_x64__t5j2fzbtdg37r. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000e-6d8a-36065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000e-6d8a-36065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed MicrosoftWindows.Client.CBS_1000.22636.1000.0_x64__cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-4620-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-4620-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.ShellExperienceHost_10.0.22621.755_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-0002-bf60-32065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-0002-bf60-32065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.Windows.StartMenuExperienceHost_10.0.22621.1_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-8023-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-8023-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.LockApp_10.0.22621.1_neutral__cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000c-db23-37065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000c-db23-37065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Syst...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed Microsoft.GamingApp_2212.1001.32.0_x64__8wekyb3d8bbwe. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-000e-ca8e-36065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-000e-ca8e-36065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it modifies are currently in use. error 0x80073D02: Unable to install because the following apps need to be closed windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy. NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-0008-c258-33065506d901 in the Event Log or use the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-0008-c258-33065506d901 At line:1 char:28 + ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (C:\Windows\Imme...ppXManifest.xml:String) [Add-AppxPackage], Exception + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Add-AppxPackage : Deployment failed with HRESULT: 0x80073D02, The package could not be installed because resources it
modifies are currently in use.
error 0x80073D02: Unable to install because the following apps need to be closed
DolbyLaboratories.DolbyAccess_3.15.694.0_x64__rz1tebttyb220.
NOTE: For additional information, look for [ActivityId] 062f8f1e-0655-0006-dabc-32065506d901 in the Event Log or use
the command line Get-AppPackageLog -ActivityID 062f8f1e-0655-0006-dabc-32065506d901
At line:1 char:28
+ ... | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.I ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (C:\Program File...ppXManifest.xml:String) [Add-AppxPackage], Exception
+ FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

Method 2:
net stop bits : The Background Intelligent Transfer Service service is not started.
net stop wuauserv : The Windows Update service is not started.
net stop appidsvc : The Application Identity service is not started.
net stop cryptsvc: The Cryptographic Services service was stopped successfully.
Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\*.*":
Del : Cannot find path 'C:\WINDOWS\system32\%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader' because
it does not exist.
At line:1 char:1
+ Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\ ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (C:\WINDOWS\syst...work\Downloader:String) [Remove-Item], ItemNotFoundEx
ception
+ FullyQualifiedErrorId : PathNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand

rmdir %systemroot%\SoftwareDistribution /S /Q:
Remove-Item : A positional parameter cannot be found that accepts argument '/S'.
At line:1 char:1
+ rmdir %systemroot%\SoftwareDistribution /S /Q
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidArgument: ) [Remove-Item], ParameterBindingException
+ FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand

rmdir %systemroot%\system32\catroot2 /S /Q
Remove-Item : A positional parameter cannot be found that accepts argument '/S'.
At line:1 char:1
+ rmdir %systemroot%\system32\catroot2 /S /Q
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : InvalidArgument: ) [Remove-Item], ParameterBindingException
+ FullyQualifiedErrorId : PositionalParameterNotFound,Microsoft.PowerShell.Commands.RemoveItemCommand
PS C:\WINDOWS\system32> regsvr32.exe /s atl.dll
PS C:\WINDOWS\system32> regsvr32.exe /s urlmon.dll
PS C:\WINDOWS\system32> regsvr32.exe /s mshtml.dll
PS C:\WINDOWS\system32> netsh winsock reset

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

PS C:\WINDOWS\system32> netsh winsock reset

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.

PS C:\WINDOWS\system32> net start bits
The Background Intelligent Transfer Service service is starting..
The Background Intelligent Transfer Service service was started successfully.

PS C:\WINDOWS\system32> net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.

PS C:\WINDOWS\system32> net start appidsvc
The Application Identity service is starting.
The Application Identity service was started successfully.

PS C:\WINDOWS\system32> net start cryptsvc
The requested service has already been started.

D. New local administrator account: Same issues error code 0x87E00010 instead of 0x87E0000F

e. Run the SFC tool to find and repair possible system corruptions
Windows Resource Protection found corrupt files and successfully repaired them.
For online repairs, details are included in the CBS log file located at
windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline
repairs, details are included in the log file provided by the /OFFLOGFILE flag.

C:\Windows\System32>DISM.exe /Online /Cleanup-image /Scanhealth && DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.819

[==========================100.0%==========================] No component store corruption detected.
The operation completed successfully.

Deployment Image Servicing and Management tool
Version: 10.0.22621.1

Image Version: 10.0.22621.819

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.
F. In place upgrade: After reinstallation I was able to download Forza 5 once, then the error came back

Obviously, the moment I posted above the problem came back...

Will continue working my way through the lists and see if anything else helps...

Hi Josef,

Thanks for the quick response!

I'm running win 11, it's been happening for the last few weeks but I don't remember an update happening before.

In my troubleshooting I have just updated to the latest win build 22H2 but it didn't help. Not using a beta build.

Tried everything in the link you sent, hasn't helped.

I have a dual boot with win 10 and that downloads everything correctly on the same hardware so assume it's a win 11 issue.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Tim

Additional information is needed, please tell me:

Are you using windows 10 or 11?

When this started to happen?

Do you know if your Windows system received an update recently?

And, are you using an insider build / beta OS in your PC?

In the meantime and just to confirm, may I know if you already tried everything from this article?

https://support.xbox.com/en-US/help/games-apps/...