All downloads are slow and my NAT stays moderate!

Hi MythicPisces420, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

We need to check this further. We need to know your network statistics.

Kindly provide your download speed, upload speed, and latency.

Settings > General > Network Settings > Test Network Speed & Statistics.

Loading time may affect be cause by the console or the network connection but when it comes with downloading a game it is due to your network speed.

Heya!

When running into issues with slow downloads we recommend following all of the steps on the

slow downloads guide.

If all of those steps fail can you send us your current NAT type, detailed console network stats(Settings>Network>Network Settings>Detailed Network Statistics), and a photo of the console's physical location?

We will be here to assist further if needed!

Hello, the steps on the guide did not help my issue.

So, my xbox is located behind my sceen and there wouldn't be any difficulties about the placement, because everything can run fine. And it has been in loads of different places before and has had the exact same issues.

When it comes to my current NAT type it says "Moderate"

And my detailed console network status is:

Downloadspeed: 69 Mbps

Uploadspeed: 95 Mbps

packet loss: 0%

MTU: 1500

latency: 29 ms

Hope that we can find a solution to this problem.

Thanks

Thanks for that info.

A moderate NAT would definitely, cause issues with downloads and updates.

Let's go through every step on
the NAT guide to try and get that back to Open.

Once the NAT is open let's have you test a quick download of some content you own and let us know how that goes!

I have tried dropping it into a DMZ. It still doesn't help me. Whenever I do drop into the DMZ all it does is just slow me down and then keeps my NAT at Strict or Moderate...

NAT stays at moderate, tried fixing it a few times, but stays at moderate, microphone doesn't work in game, otherwise the game works normaly and the game is multiplayer only.

Heya!

When running into issues with slow downloads we recommend following all of the steps on the

slow downloads guide.

If all of those steps fail can you send us your current NAT type, detailed console network stats(Settings>Network>Network Settings>Detailed Network Statistics), and a photo of the console's physical location?

We will be here to assist further if needed!

Hello, the steps on the guide did not help my issue.

So, my xbox is located behind my sceen and there wouldn't be any difficulties about the placement, because everything can run fine. And it has been in loads of different places before and has had the exact same issues.

When it comes to my current NAT type it says "Moderate"

And my detailed console network status is:

Downloadspeed: 69 Mbps

Uploadspeed: 95 Mbps

packet loss: 0%

MTU: 1500

latency: 29 ms

Hope that we can find a solution to this problem.

Thanks

Thanks for that info.

A moderate NAT would definitely, cause issues with downloads and updates.

Let's go through every step on
the NAT guide to try and get that back to Open.

Once the NAT is open let's have you test a quick download of some content you own and let us know how that goes!

Hey, thanks for the reply. But unfortunally it still doesn't work. It did help a little bit, but it still continues to stop completly with the download. And yes my NAT-Type is now on "Open"