Al cargar una skin en minecraft se me cierra automaticamente. [Translation - When you load...

Hi. Have you checked to make sure everything is up to date on the PC?

yes, everything is updated

Hola! SI ya intentaste diversas cosas y sigue sin funcionar, podrías contactar al soporte de Mojang, te dejo el link. Saludos

https://help.mojang.com/

Translation:

Hello! If you already tried different things and it still does not work, you could contact the Mojang support, I'll leave the link.
regards

Hi there!

Thanks for reaching out to us in the forums for this issue. I'm sorry to hear about the issue you may be experiencing in regards to Minecraft in Windows 10.

When you start Microsoft Windows, typically there are several programs that start automatically and run in the background that may interfere with the game. These programs may include antivirus and system utility programs. When you perform a clean
startup procedure, you prevent these programs from starting automatically.



Try this:

Perform a Clean Startup to determine whether background
programs are interfering with your games or programs

Game freezes or stops responding on a Windows 10 device

After you give the troubleshooting a try, please let us know the results.

Hope this helps.

Hi. Have you checked to make sure everything is up to date on the PC?

Hi there again,

Thanks for updating us with your reply. I'm sorry to hear that you've already attempted a clean boot start up, as well as all the troubleshooting from the Game Freeze for Windows 10 article, and are continuing to have issues. Since these solutions have not
worked, you may want to reach out to the folks over in the
Minecraft Forums to see if they know of a solution, or
contact Mojang Support for assistance.

I hope this helps a bit more.