Age verification not working

SandraDudzinski · Mar 19, 2020

I'm trying to set up my xbox to play during isolation, but it won't let me log in without age verification. After I put in my information the confirmation button just leads to a broken page. It says,

"This XML file does not appear to have any style information associated with it" and, "The requested resource does not support http method "GET""

I'm of age and my Microsoft account is probably old enough to have an Xbox of its own, this is ridiculous.

What do??

:)

PlushRelic54582

Hell I will need a bit more info is the console new are has some one used it before you?

bowski477

Changing your date of birth using a credit card on account.microsoft.com does not change it on your Xbox account.

Smwutches

It's not possible to change the age of an account once it has been created.

Mingus l

Same problem here. Xbox.com asked me for age verification and I will be redirected to a korean site "siren24.com". I'm in Germany with a German account ...

XBF Jeremy Z

Hello, ChaosDemonLaz3r

I believe this link down below may resolve this issue. Child accounts are restricted from specific actions on the accounts due to age settings, even if the age is changed from a young age to a more grown up age. The system still has a register for the Original
age it was made with. If the age is an adult, but is not registering it please use the link below to verify the age settings.

Age verification for parental consent

https://support.microsoft.com/en-us...account-age-verification-for-parental-consent

Please let me know if this works!

Thank you.

Age verification not working