Afterglow Headphones not assigning to account on xbox one s

The Afterglow Wireless headphones DO WORK on the Xbox one. If you use the HDMI port to hook your Xbox One up to the TV, you must use the "Audio Out" jack on your television. The red and white audio jacks can unplug from the USB Afterglow transmitter by
just pulling in the middle. Hook that headphone jack into the "audio out" or "headphone" jack on your television. Sound should play through your Afterglow headphones then. Make sure no other wires are hooked to your Afterglow headphones.

To recap, you will hook your USB transmitter (the blue glowing thingie with the red and white audio jack) into ANY USB port. I have mine hooked to a laptop since it doesn't reach the USB port on the back of my Xbox One (you only need to get power to the
transmitter). Then, make sure your tranmitter is hooked to the TV. Because the Xbox One uses HDMI, you must put the red and white AV connections in the "Audio Out" jacks OR, just unplug the "red and white" AV connection extender, and hook the normal headphone
jack directly into the "auido out" or "headphone" jack on your TV.

The Afterglow Wireless headphones DO WORK on the Xbox one. If you use the HDMI port to hook your Xbox One up to the TV, you must use the "Audio Out" jack on your television. The red and white audio jacks can unplug from the USB Afterglow transmitter by
just pulling in the middle. Hook that headphone jack into the "audio out" or "headphone" jack on your television. Sound should play through your Afterglow headphones then. Make sure no other wires are hooked to your Afterglow headphones.

To recap, you will hook your USB transmitter (the blue glowing thingie with the red and white audio jack) into ANY USB port. I have mine hooked to a laptop since it doesn't reach the USB port on the back of my Xbox One (you only need to get power to the
transmitter). Then, make sure your tranmitter is hooked to the TV. Because the Xbox One uses HDMI, you must put the red and white AV connections in the "Audio Out" jacks OR, just unplug the "red and white" AV connection extender, and hook the normal headphone
jack directly into the "auido out" or "headphone" jack on your TV.

We are having the same issue with our Afterglow AG9 for Xbox One. It was working fine for weeks, now all of a sudden our Xbox wont register our headset. Everything is glowing and working fine as far as the headset goes however it wont assign to an account
or even show up in the accessories settings.

I would join the party, try another pair of headphones. If it works with the other pair then it is the Afterglow. If it does then i would start going through my xbox chat settings. If you do not own another pair of headphones i would just exchange the afterglows
and see if the new pair works or not.

Also you could try updating your controller. Sometimes that is an issue as well. Here is an article on how to do that.

https://support.xbox.com/en-US/xbox-one/accessories/update-controller-for-stereo-headset-adapter

I have
these (ATH-PDG1), and they are fantastic. I like open-air headphones sometimes, and these are certainly the best ones I've found for the price - but I can understand why some people wouldn't like them. I used to have a pair of

these (Afterglow AG9+), but compared to the pair I have now, those felt so cheaply made (it was the plastic headband that snapped, actually) and didn't sound as good.