After wiping my xbox I have lost my profile. How can I recover if I no longer have access...

Hi David!

Sorry to hear about what happened. Just a heads up that due to our account safety and security, only us the account owners have the ability to recover, verify account ownership, and make changes to our accounts.

In regard to changing your account email address, you may be asked to verify it for security purposes. Try to login the account using your old email to https://account.microsoft.com and check if it will accept your password and what options it will give you upon signing in to your account. If your password is incorrect, click on reset password option to start the recovery process. Simply follow the procedure you see on-screen.

As I said I wiped my drive and no longer have access to that

Hi NSProish,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to your Meta account. I understand that you don't have access to your authenticator and recovery code.

Please note that in this Xbox public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

What I would recommend is for you to post in Meta community so you can be assisted by Meta Support admin team. You may use this link:

https://communityforums.atmeta.com/t5/Get-Help/...

In addition, you may check this thread and see if the solution that was shared by some users will work on your situation.

https://www.reddit.com/r/facebook/comments/1gwv....

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regards,

Alvaro

As the title says, I recently subscribed to Xbox Gamepass with a brand new microsoft account. Unfortunately, I have lost the password and I can not recover it by filling the recovery form. I have tried that multiple times and now it says limit has exceeded.

In this situation, how do I cancel my Xbox GamePass subscription since I have lost access to my microsoft account?

Hi Jake_536. My name is Kyle and I'm an independent advisor.

Has the account's email been changed? If so, unfortunately, it will not be possible to recover the account.

If not, you can try recovering the account using the online form: https://account.live.com/acsr

Please note that Microsoft/Xbox Support cannot assist further with account recovery.

Please reach back if you have further questions.

Thanks,
Kyle