After the update, I can not log in to my profile and issues an error 0x80a40010.

:)

 

Xbox one error 0x80a40010

I can not log in to my Xbox account on xbox with the error number (0x80a40010).

how to fix it

 

I can not log into my account

 

Уже как три дня(

3 days, same problem/

 

Убедитесь, что вы находитесь в стране, поддерживающей Xbox Live:
Xbox Live Countries | Xbox Live International

Если вы этого не сделаете, возможно, вы не сможете подключиться к Xbox Live.

Please make sure you are in an Xbox Live supported country:
http://www.xbox.com/live/countries

If you are not, you may not be able to connect to xbox live.

 

Пообщался с техподдержкой только что. Цитирую:

Thank you Vitaly. I just want set your expectation that currently we are having a problem globally accessing accounts.

Currently we're already on the move on rectifying this issue. Our engineering team is already fixing the issue.

Короче это глобальная проблема с авторизацией и ее решают. И судя по недавним постам на форуме, проблемы также и у англоязычных коллег.

 

So, if im physically not in supported country (but on my xbox i chose suported region) it isnt a problem and I will never be able to use Xbox Live?

 

Xbox is working on this problem as we speak. I don't have any more information than that unfortunately.

See here for more tips:
https://support.xbox.com/en-US/error-code-lookup?code=0x80a40010

 

The same problem for second day.I removed profile, deleted all my information but nothing has been changed.

Та сама проблема вде другий день. Видалив профіль, форматував консоль, але нічого не зміналось, проблема, як була - так і залишилася.

 

Hi Maxym!

Thank you for bringing this issue to our attention.

If this issue still persists please consider taking the time to create a separate thread. Currently we have a Microsoft team working on all new threads, so it would be best to have a new one up for further support.

We will be happy to help you out!