After the 30 days, no information changed

atowaku · Nov 6, 2021

So, on August 14th I changed the phone number on my Microsoft account because I changed my phone number. So today is September 14th, I checked one hour ago and the phone number didn't update. I was waiting for this since I had migrated my Minecraft account and it blocked me from playing and after some research I found that multiplayer might have been off by default. I tried adding my phone number back, but now it says that it is already associated with this account. Anyone have a fix for this?

:)

atowaku

Hi!

Appreciate you taking the time to help out, but I tried again today (sorry for the late response) but it still doesn’t work. As I said, I updated my account to my new phone number ******17, but it still doesn’t work. I tried to send a verification but can’t tell if it changed since my new phone number also ends in 17. So do I have to wait until October 14th? I linked a new email to my account.

Ricardo Lechuga

Hi Atowaku! My name is Ricardo an independent advisor ready to help you with this situation!

On the 15th you should be able to use that phone number as a recovery option for the account unless someone else fulfilled successfully the recovery form and cancelled the change

Lucas Lauer

Yes, after the 30 days. Before the 30 days you cannot change your security information.

D3ATH PRONE

If the account is within the 30 days that you created it or within 30 days of changing the Microsoft account, that would be why it is showing you are unable to change the Microsoft Account at the moment.

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For security reasons, there is a 30 Day grace period where the Microsoft Account is unable to be chaged after the creation of the account or after the Microsoft Account has been changed.

TkDD-D02A4B6B-7DEA-4

So after speaking with support, here's all the reasons why you might be unable to swap accounts (mine was that I recovered my account onto the xbox one). Seems a little excessive, and silly if you ask me.

- After you create an Xbox Live gamertag, you cannot change the Microsoft account that is associated with the gamertag for 30 days.

- After you create a new Microsoft account and associate the new Microsoft account with your gamertag, you cannot change the account again for 30 days.

- The new Microsoft account cannot have been associated with any other gamertag or billing account in the last 30 days.

- You cannot change the Microsoft account that is associated with a profile if the profile has been recovered to a new device in the last 30 days.

- The 30 day waiting period starts again each time you recover your gamertag to a new device.

- Only one Microsoft account change is allowed in a 30-day period (one change per gamertag). If you recently changed your Microsoft account, you won't be able to change the Microsoft account again until 30 days have passed.

- You must also wait 30 days after the profile was recovered from Xbox LIVE to a console before changing the Microsoft account. If 30 days have not passed after recovering the gamertag.

After the 30 days, no information changed